CSR
General
100

Who is your Fav project manger? :) 

No wrong answer :) 

100

Who is the new President of Legacy Restoration?

Mike McComas.

200

Name all 7 Legacy Production Managers

Dan Adamez, Lee de Leon, Errin Devine, Ken Hanners, Paul Becerra, Alex Dunn, Carey Janke.

200

What does L, P, A, C, I stand for in Acculynx Overview tab?

Lead, Prospect, Approved, Completed, Invoiced.

300

If a HO requests the material to be dropped in a different location, what do you need to do?  

Update job sheet, upload to documents/job paperwork, and post to Stephanie in AL.

300

This layer of material goes under shingles to protect from leaks.

This layer of material goes under shingles to protect from leaks.

400

How often should you be checking on your Service Calls that are on your tracker?

Weekly

400

What 5 markets does the CSR team Call Currently?

Little Rock, AR ; Tupelo, MS ;

TN Avochatos -  

Jackson, TN -

Nashville, TN 

Clarksville, TN

500

What should you check before calling on a Warranty Follow-Up? Check in AL that the balance is zero, there were sent zero balance invoice/warranty and check for updates if they have SC or notes where there may be issues.

  

Check in AL that the balance is zero, there were sent zero balance invoice/warranty and check for updates if they have SC or notes where there may be issues.

500

Name the 4 Production Managers for Southern

Brain, Clint, Jeremy, Joey

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