CSR
Who is your Fav project manger? :)
No wrong answer :)
Who is the new President of Legacy Restoration?
Mike McComas.
Name all 7 Legacy Production Managers
Dan Adamez, Lee de Leon, Errin Devine, Ken Hanners, Paul Becerra, Alex Dunn, Carey Janke.
What does L, P, A, C, I stand for in Acculynx Overview tab?
Lead, Prospect, Approved, Completed, Invoiced.
If a HO requests the material to be dropped in a different location, what do you need to do?
Update job sheet, upload to documents/job paperwork, and post to Stephanie in AL.
This layer of material goes under shingles to protect from leaks.
This layer of material goes under shingles to protect from leaks.
How often should you be checking on your Service Calls that are on your tracker?
Weekly
What 5 markets does the CSR team Call Currently?
Little Rock, AR ; Tupelo, MS ;
TN Avochatos -
Jackson, TN -
Nashville, TN
Clarksville, TN
What should you check before calling on a Warranty Follow-Up? Check in AL that the balance is zero, there were sent zero balance invoice/warranty and check for updates if they have SC or notes where there may be issues.
Check in AL that the balance is zero, there were sent zero balance invoice/warranty and check for updates if they have SC or notes where there may be issues.
Name the 4 Production Managers for Southern
Brain, Clint, Jeremy, Joey