Scheduling
Registration Basics
Registration
Referrals
Check In / Check Out
100
Appt Desk
What is the screen that you are taken to after verifying patient identity and where you would Make an appointment from?
100
P/F Guarantor
What is the guarantor account that is used by primary care offices? (OB, IM, etc.)
100
The TAB key on your Keyboard
What is the best way to navigate from field to field while inputting information?
100
A Lee to Lee Referral
What is an Internal Referral
100
Checking two patient identifiers at Check-in and Check-out
What is the Red Rule
200
Make Appt
What is the button that you would click to begin scheduling a new appointment for your patient?
200
Reg
What is the button from the Appt Desk that you would click to view the patients registration?
200
30%
What is the discount that is applied to patient accounts when they are Self-Pay with no insurance and they pay in full at time of service?
200
- Internal - Incoming - Outgoing
What are the 3 types of referrals?
200
- Scheduled - Arrived - Completed
What are the Appointment Statuses that you can see on the DAR?
300
Auto Search
What is the box that you would check in the Make Appointment Screen to have Hyperspace automatically choose the next available appointment time slot?
300
LMHS P/F
What is the guarantor account that is used by specialist offices and HOD's (Pulm, Wound, etc)?
300
- Product Type - Plan - Payor
What are the reasons it is important to verify the information on the Payor/Plan select screen?
300
OP Scheduling to Schedule
What is the Scheduling Status for a referral to a LMHS hospital?
300
This is what the letters in DAR stand for
What is Department Appointments Report
400
A Highlighted "C"
What is the identifying icon that lets you know you have cancelled an appointment?
400
Interactive Face Sheet
What is the main screen from within the registration where most information can be updated from?
400
- Emancipated Minor - Pregnant female between the ages of 12 and 17 - When a patient turns 18
What are the reasons to make a minor patient their own guarantor?
400
- Referral / Authorization Status - Scheduling Status
What are the 2 statuses that drive and keep a referral on our workqueue?
400
What do you click to make a follow-up appointment at check-out
What is the Follow-up button
500
Eraser Icon
What is what icon would you see on the appointment desk next to a visit that needs to be rescheduled?
500
When verifying information these are 2 of the things you always want to check to ensure they exist for your patient, guarantor and subscriber information.
What is the 4 digit ZIP code extension and the Employer County?
500
- E- Verify - Manually Verified
What are the accepted verification statuses for a terminated coverage?
500
Transition of Care or Transfer of Care notice
What is the document that Epic automatically send to the receiving department when we do an Outgoing Referral?
500
These are the documents and descriptions of those documents that need to be collected at Check In.
What are: - HIPPA (No Description) - Picture ID / Drivers License (Issuing State, Type of ID, Description) - Patient Financial Responsibility (The revised date - Rev 4/16) - Insurance Cared (Description of the insurance) - Other (PHI and the revised date - Rev 12/15) - External Medication Information Consent Form (E-Prescribe)
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