Plumbing Definitions
Who do you need to contact?
Dispatch Board
Boilers
Misc.
100

Valve that controls the pressure of a fluid or gas to a desired value, using negative feedback from the controlled pressure.

Pressure Reducing Valve/Pressure Regulating Valve

100

To schedule water service replacements

Paul Marks

100

Who do we currently schedule callbacks on? 


(When he is available) 

Bob

100

Who needs to be scheduled on the last day of the boiler install?

An electrician

100

How many pink vans do we currently have?

2

200

When alll water supply and drain pipes have been run through bored holes in the studs and other framing members and that all pipe connections have been made. No sinks, faucets, or other fixtures and end elements have yet been installed at this phase. 

Rough In

200

When a sewage line replacement needs to be looked at/quoted

Frank Taciak

200

Name 1 new plumber on Scott's new team. 

Ben or Dan M

200

What three techs are best for troubleshooting boilers?

Steve, Dale, Jerry 

200

What brand of garbage disposals do we use?

Insinkerator

300

The drain under the tub spout in your bathtub that makes sure that if you run too much water into the bathtub that it doesn't overflow onto the floor.

Waste and Overflow

300

To schedule a jetting

Drainpro

300

What day of the week does the electricians have their team meeting? 

Monday

300

What is another name for a hot water boiler?

Hydronic

300
What does HVAC stand for?

Heating, Ventilation, and Air Conditioning 

400

A minimal impact trenchless method of installing underground utilities such as pipe, conduit, or cables

Directional Boring

400

Who is the main contact at Drainpro?

Melissa

400

About how far out is the electricians currently booked?

1 Month, 4 weeks.

400

What question can you ask a client to determine if they have a HVAC system, or a boiler system? 

Do you have vents, or radiators? 

400

In the training room, when you walk up the stairs, there is a poem using S-A-F-F-E-R. What does the E stand for?

Expertise

500

Negative pressure-activated, one-way vents, used in a drainage system to eliminate the need for passive pipe venting and unsightly, costly roof penetrations.

Studor Vent/Air Admittance Valve

500

What new company have we most recently been working with for bathroom remodels?

Binder

500

Who can we book yearly maintenance for boilers on? 

Any plumber

500

After scheduling a boiler, who do you notify of the site visit date and the install date?

David

500

In the training room, when you walk up the stairs, there is a poem using S-A-F-F-E-R. What does the A stand for? 

Accountability 

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