Mostly CT stuff
Never offer this when asking about a contacts needs.
What is free resources.
When someone was in contact with a person who tested positive for COVID-19, has to remain in a separate room, away from others in the household, and if possible use a separate bathroom.
What is quarantine?
PUI is an acronym for this phrase.
What is Person Under Investigation?
CTs must indicate this, when sending contacts with symptom to the CSS hub.
What is High Priority?
Always seems to be super slow at exactly the same time you finally get a contact.
What is CommCare?
Always check here to find the most up to date information.
What is the Teams Channel, email or OneNote?
A typical quarantine period.
What is 10 days?
CSS is an acronym for this title.
What is Community Support Specialist?
This person converts a symptomatic contact with CSS needs to PUI.
Who is the CSS?
Use this resource when a contact does not have a phone number in CommCare.
Are they annoying? Yes. Should they always be on? Yes.
Teams (blank) should always be on when you are working.
What are notifications?
Reason to extend a contact's quarantine period.
What is continued contact with a known case, or new contact with a new case?
When a contact has needs that they cannot fulfill themselves during quarantine, do this.
What is activate the CSS Hub?
The number of family members files to send to CSS if all members of the family have the same needs.
What is one.
The phrases for the acronyms in this sentence:
My PUI needs CSS but is OOJ.
What is:
Person Under Investigation
Community Support Specialist
Out Of Jurisdiction
Do this if a contact states that they just got a COVID-19 test and the result was positive, and they HAVE CSS NEEDS.
What is complete the interview, activate the CSS hub, but DO NOT COVERT TO PUI.
Quarantine period for the sole caregiver to an infant case?
What is an additional 10 days after the case's isolation period is over?
Also recommend wearing mask around case :)
Convert the contact to this if they report that they are having COVID-19 symptoms.
What is PUI (Person Under Investigation)?
This note section is only for CSS use.
What is the notes section inside the CSS Hub.
Free Hotel Rooms during Quarantine
What is something Long Island Region CSS can't hep with (unless you are homeless/living in car/living in shelter).
A contact reports symptoms via SMS text message, so CT should convert immediately.
What is No; CT must call the Contact to see if the Contact made a mistake, or if they really do have symptoms.
Contact reports symptoms on Day 9, what will the new quarantine end date be?
What is the contact is now PUI and should begin isolating for a minimum of 10 additional days.
When contact has CSS needs AND reports COVID-19 symptoms, do this.
What is do NOT convert to PUI:
1. Activate the CSS hub
2. Select "Yes" for High Priority
3. Add note with specific needs, and include "this Contact should be converted to a PUI"
Rockstar-level PUI notes to the CSS include these four things.
What are
"Contact is symptomatic with: A, B, C."
"X# people in the Home"
"Contact reports need for: 1, 2, 3"
"Contact states Y# days left of food"
CSS can help with the benefit with the acroynym SNAP.
What is Supplemental Nutrition Assistance Program.