Check In
The maximum number of customers that can stand near the front desk area at any given time
What is three (3) customers?
Signatures needed to DROP a full-semester course as of Saturday, April 3rd, 2021
What is advisor'signature?
The three things IN ORDER a CSR must do prior to the start of their work shift
What is sign in at the front desk, put a check (or heart) next to your name, and wipe down the front desk station?
ALL CSS First-Year Advisors that are working from home this semester
What is Chrissy Riley, Michael Goemans, Jenn Siegal, Meg Abernathy, and Gail Syring?
Two requirements needed to log in a customer into the Compass kiosk
What is a university ID and last name?
The last day to drop a course and receive a "W" on a transcript for Spring 2021
What is Friday, April 9th, 2021?
The deadline to submit a timesheet
What is every other Friday by 5 PM?
The number of students that B. Nwafor advises
What is six (6) advisees?
The number of minutes a customer should wait before a CSR verifies with an advisor or specialist if that customer is next to be helped
What is ten minutes?
Advanced Registration for Fall 2021 begins
What is Tuesday, April 13th, 2021?
The maximum amount of minutes it should take for a CSR to report to work after the start of their shift
What is five minutes?
Which CSS advisor handles remote-learning requests?
What is Julie Spring?
A CSR logs into this account to view the customer waiting queue
What is a personal Compass account?
The last day to make a course pass/no pass for Spring 2021
What is Friday, April 9th, 2021?
The minimum amount of hours a CSR will have to find a replacement for a planned/potential missed shift
What is 24-48 hours?
The FULL NAMES of all three CSS Specialists
What is Lesley Muchnick, Anna Lapenta, and Sharon Dunn?
The third part of the Compass kiosk check-in process shows
What is a list (or none) of all classes a customer may be enrolled in?
Signatures needed to make a course pass/no pass for Spring 2021?
What is none?
FERPA is an acronym for
What is the Family Educational Rights and Privacy Act?
Yasmine Taha advises
What is ENHP students?