P2P
C2D
Digital Retail
Accounts/Tools
Shopping
100

The number of photos a private seller can upload

32 photos

100

The price to generate an instant offer is how much? 

It's free!

100

How much is a reservation deposit? 

$500.00

100

What is the process of unsubscribing a user? 

Manage subscription tools > select unsubscribe 
100

What can a shopper use to specify their vehicle search?

Filters 

200
The price to list a vehicle is what?

$4.95

200

How long is an instant offer active? 

7-days

BONUS: It can be extended via a Personalized Offer or if editing an offer generates a new offer. 

200

How long is a deposit held for? 

72 hours or 3 days!

200
A seller notices a discrepancy with their VHR, what do you do? 

AutoCheck PDC & Clear history report

200

A shopper can submit a review without contacting the dealership from CarGurus. True or False?

False, a consumer needs to send a lead through CarGurus in order to submit a review. 

300

A featured listing may not be available because of what reasons? 

-High-priced rating

-Over-priced rating

-IMV not given to listing

300
Please define negative equity vs Positive equity!

Negative equity-When the offer is less than what the seller owns

Positive equity-When the offer is more than what the consumer owns.

300
What is the difference between pre-qualification and Hard Pull financing

Pre-qualification financing is a soft pull credit application to give shoppers an idea of their loans and rates.

Hard Pull financing is a real credit application to obtain a loan for a vehicle. 

300

Which admin tools are required for the following: Confirming a reservation deposit, looking into an offer, looking into a private listing 

Digital Deal lookup tool

C2D admin tool

CG admin tool

300

For CarGurus Delivery, a shopper can request a refund under what condition?

It arrives and is not in the condition advertised. 

400

The process to ensure a private seller has access to their vehicle.

Photo verification


400

Who is Lemon Squad? 

The vendor that completes mechanical inspections!

400

Is delivery part of the Digital Retail process? 

Yes!

400

What is the process of revising a review for a consumer?

PDC to confirm the correct dealer>Admin page>Reviews>Update/Remover User requested.

400

What is the name of the page you need to click on in order to shop from DD-enabled dealers only? 

"Start your purchase Online"

500

A Private Seller listing will no longer appear for this reason. 

They have more than 100 leads on their listing. 

500

What are the steps from start to finish for IMCO? 

1. Document Review

2. Self-inspection

3. Scheduling Pickup 

4. Mechanical Inspection 

5. Intake/Pickup

6. Payment 

500

What steps would a shopper take after they received a pre-qualification approval? 

-filter by lender-approved dealers

-Pick vehicle

-Print the certificate & take it to the dealer!

500

Explain the process of completing an erasure request!

Admin page>GDPR Step 1>GDPR Step 2>Admin page>Anonymize!


500

While there are many more, name 5 lenders that partner with AutoFi (Hard-pull financing)

Capital One, TD Bank, Bank of America, Truist, West lake, GLS. 

M
e
n
u