A-B-C of C-A-R-E
SIK
Self-Install Kit
*99
Voicemail
What 3 options are ALWAYS visible in the footer bar of Einstein
Favorites, Useful Links, Knowledge Base
The Year Comcast first launched its triple play packages
2005
Arm, Disarm and control your system with this phrase on your X1 remote
Xfinity Home...
XOC
eXcellence in Operations Center
*69
Call Return
List 6 of the 8 standard Customer Lookup fields
First Name, Last Name, Phone Number, Street Address, Apt/Suite/Bldg, Zip Code, Acct Number, Email or Username
1969
These are the 4 arm states
Arm Away, Arm Night, Arm Stay, Disarmed
DOCSIS
Data Over Cable Service Interface Specification
*66
Repeat Dialing
List 3 of the 4 Advanced Search options in Einstein
Previous Account Dates, Ticket Number, MAC Address, Serial Number
Comcast completed the purchase of AT&T Broadband
2002
24/7 Monitoring costs $9.95 per cameras. How many cameras can subscribe to this service per account?
4
MoCA
Multimedia over Coax Alliance
*74
Speed Dial 8
This tool can be used to refresh Einstein data after billing system changes
Reload Account
Comcast introduced 20,000 customers in western PA to a 5 night free preview of HBO
1977
Customer equipment certified at time of installation, along with all equipment purchased from Comcast, carries a warranty of this long
30 days, auto extended as long as service is active
Modem
Modulator/Demodulator
*82
Disable Caller ID Blocking per Line
Promotional Bill Credit codes sent to a customer can be found where?
Account>Xfinity Coupon
Brian Roberts, our President and CEO, started with the company as an Intern in the Storecast department
1974
Between new sensors added and sensors taken over from a previous system, Xfinity Home supports this many total zones
64