Q-View
Class of Service
Systems
Packages
Misc
100
What tab do you use to input the phone number?
What is Home Tab?
100
Our most popular class of service
What is 1FR?
100
Used on most phone calls
What is Q-View?
100
This package doesn't contain LD
What is Home Phone Package?
100
The total number of PDP days available for you this year
What is 2?
200
Area to view anyone else authorized on the account
What is Credit Information?
200
Standalone HSI has this USOC
What is GFR?
200
Used to place most orders
What is Q2O/C+?
200
This package has the $.05 LD
What is Home Phone Plus?
200
Leann's last name
What is Holbrook?
300
Icon used to access C+
What is Ordering?
300
9LM
What is Calc?
300
Used to view pending orders
What is SOM?
300
This package includes unlimited LD
What is Home Phone Unlimited?
300
The zip code of our office building
What is 85012?
400
Used to see recent calls into the office
What are notes?
400
AFH
What is an additional line USOC in AZ?
400
Manual system used to change pending orders
What is ROMS+?
400
Packages that are no longer offered are referred to as this
What is grandparented?
400
TOE refers to this
What is your start date?
500
Tab used to determine the customer's tenure
What is Retention?
500
An additional line USOC in Seattle
What is 1FR?
500
It's like Google, only it's for CTL
What is Einstein?
500
This FID indicates that a feature is included as part of the package
What is RIE?
500
The best trainer on the planet
Who is Al Potts?
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