This is our primary call driver. Most of our calls will fall under these categories.
What are Billing and Payment inquiries?
Will accept Billing calls.
This is the HQ for Entergy.
What is New Orleans?
These 3 ideals build the foundation for your call.
DOUBLE POINTS IF YOU NAME ALL 3
What are the Premier Pillars?
Personal, Painless and Powerful
This is how many electric customers we service on that we service.
What is 3 Million?
Texas
Arkansas
Louisiana
Mississippi
What is States we service?
McAllen TX
West Monroe LA
Augusta GA
Knoxville TN
Huntington, WV
What are the Entergy Contact Centers?
This is how many Natural Gas customers we service.
What is 206,000?
Baton Rouge
East Baton Rouge Parish (Zachary)
Greenwell Springs
Central (ELL 4000)
New Orleans
Where we service Gas?
These build the walls to create a customer customer service experience.
DOUBLE POINTS IF YOU CAN NAME THEM.
What are the Premier Behaviors?
Welcome, Discover, Personalize, Affirm, Prepare and Thank
This is where our Nuclear Fleet Headquarters is located
Where is Jackson MS?