Fiserv 101
Effective Communication
Banking 101
Working with a Client
Monday's Quiz Content
100

There are this many data transactions per second

What is 12,000?

100

This term refers to your pitch, quality, and strength.  

What is tone?

100

This is the intermediation of money, data, risk

What is banking?

100

Do this when first meeting with your client

What is greet them?

100

Defines, documents, and controls what’s included—and excluded.

What is project scope?

200

Fiserv connects merchants, banks, and this

What are networks?

200

The speed in which you talk

What is rate?

200

This was created in 1933 and insures deposits up to $250,000

What is the FDIC, or Federal Deposit Insurance Corporation?

200

When representing Fiserv at a meeting, exude this

What is confidence?

200

This defines sequence and critical path

What are dependencies?

300

Fiserv is both a processor and a this provider

What is solutions?

300

Bringing life to your delivery

What is energy?

300

These are member/non-for-profit

What are credit unions?

300

This form of listening means showing genuine interest in client's goals, concerns, and feedback.

What is active listening?

300

Process of defining how the project costs will be estimated, budgeted, managed, monitored, and controlled. 

What is Plan Cost management?

400

These are the ways Fiserv makes money: Core, Credit, Debit, and this.

What is Merchant?

400

The quality of being coherent and intelligible.

What is clarity?

400

These are regionally chartered; relationship banking

What are community banks?

400

Regular this helps build trust and prevent surprises with a client.

What are updates?

400

This is the amount of time a successor activity can be advanced with respect to a predecessor activity

What is lead?

500

These are the cores of Fiserv

What are Core, Merchant, Debit, and Credit?

500

It is HOW you emphasize key words

What is inflection?

500

These serve corporate and institutional clients

What are investment banks?

500

This practice ensures that project details, decisions, and processes are recorded and accessible, helping teams stay aligned and accountable.

What is documentation?

500

A technique used for constructing a schedule model in which activities are represented by nodes

What is Precedence Diagramming Method (PDM)?

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