Hardware Basics
This device moves the cursor on the screen.
Answer: What is a mouse?
What should you do when someone walks by the ASL front desk?
What is greeting them?
The first thing you check when a user says their computer won’t turn on.
What is the power connection?
This company created the first widely used personal computer operating system.
What is Microsoft?
This type of peripheral is used for video conferencing.
What is a webcam?
This component stores temporary data for programs currently running.
What is RAM?
How long are patrons allowed to have laptops?
What is three hours?
The common key used to enter BIOS on most Dell laptops.
This term describes the physical parts of a computer system
What is hardware?
This type of cable is commonly used to connect monitors to computers.
What is HDMI or DisplayPort?
This type of storage is faster than a traditional hard drive and uses flash memory.
What is an SSD?
How long are student's allowed to have laptops?
What is 7 days?
The easiest way to fix a frozen application.
What is end the task in Task Manager or restart computer?
This technology allows two devices to communicate wirelessly over short distances.
What is Bluetooth?
I want to add the printer name "HPD-Pharmacy Front Desk Left" to my device. Where do I go?
What is \\NSUPRINT?
This chip on the motherboard stores system settings like date and time.
What is the CMOS chip?
What OIIT vehicle is typically parked inside the law parking lot?
The command used to test network connectivity to a specific IP address.
What is ping?
This term refers to the process of converting data into a coded format to prevent unauthorized access.
What is encryption?
This is the most common type of cable used to connect a printer to a computer.
What is USB?
This connector type is commonly used for high-speed data transfer and charging on modern laptops.
What is USB-C?
What golf cart numbers are delivered to ASL?
What is 37, 23, and 32?
A user reports “No Boot Device Found.” What’s the likely issue?
What is a disconnected or failed hard drive?
This protocol is used to securely browse websites.
What is HTTPS?
I'm an IT technician, and I exhausted all troubleshooting steps to fix a Sharp printer. What are my next steps?
What is email copier support to request assistance from a Sharp technician