Management
Definitions
General system questions
HACCP Principles
Crisis management
100

What SOP stands for.

What is standard operative procedures.

100

A group of practices and procedures intended to prevent foodborne illness.

What is a food safety management system.

100

The three hazards.

What are biological, chemical, and physical.

100

The number of principles in a HAACP.

What is 7

100

One of the first things to do if a customer calls to report a foodborne illness is to take the complaint seriously, get contact information, and complete this.

What is a foodborne illness report form.

200

Food safety management system designed to actively prevent food borne illness

What is active managerial control?

200

A food safety management system designed to actively prevent foodborne illness by addressing the 5 most common risk factors.

What is active managerial control. 

200

These three HAACP principles help you establish ways for controlling the identified hazards.

What are 3, 4, and 5 - Critical limits, monitoring procedures, and corrective actions.

200

Indentifying and assessing potential hazards in food that is served

What is conduct a hazard analysis

200

Things like a list of media responses, press releases, and media contacts are included in this.

What is a crisis communication plan.

300

Verify that all policies, procedures, and corrective actions are followed.

What is management oversight.

300

Designed to identify and reduce hazards within the flow of food.

What is a HACCP.

300

According to the FDA food code, there are five specific recommendations for controlling the risk factors. They are demonstration of knowledge, time and temperature parameters, consumer advisories, and these other 2.

What are staff health controls, and controlling hands as a vehicle of contamination.

300

Steps that must be taken when a critical limit is not met

What is identify corrective actions?

300

If ventilation hoods of fans stop working due to a power outage, then this.

What is stop all cooking.

400

The Five Most Common Risk Factors for foodborne illness. (7 seconds)

What are:

Purchasing food from unsafe sources

Failing to cook food properly

Holding food at incorrect temperatures

Using contaminated equipment

Poor personal hygiene

400

The areas in the process where the identified hazards can be prevented, eliminated, or reduced to safe levels.

What are critical control points. (CCPs)

400

Food handlers are eating and drinking on the cooking line. This would fall under this risk factor for foodborne illness.

What is poor personal hygiene. 

400

Finding the points in the process where the identified hazards can be prevented

What is determine critical control points (CCPs)?

400

What are the three phases of a crisis management program?

What is preparation, response, and recovery.

500

Steps to take when implementing managerial control in the operation (7 seconds)

What is:

Identify Risks

Monitor

Corrective Action

Management oversight

Training

Re-evaluation

500

A significant threat or danger to health that requires immediate correction or closure to prevent injury.

What is an imminent health hazard.

500

The 4 steps when responding to a crisis.

What are media relations, direct communication, solution, and responding to a foodborne illness outbreak.

500

These must be met to prevent or eliminate a hazard or reduce to a safe level

What is establish critical limits?

500

To recover from a food-borne illness there are 6 steps in your book that should be planned in advance. They are working with regulatory authority to resolve issues, reviewing food handling procedures to if standards are not being met, developing a plan to reassure customers that the food your serve is safe, and these other 3

What are:
Cleaning and sanitizing all areas of operation
Throwing out all suspect food
Investigating to find the cause of the outbreak

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