Cultural Awareness Basics
This means understanding and respecting differences among people.
What is cultural awareness?
Looking someone in the eye may be respectful in some cultures but not in others. This is an example of this type of communication.
What is nonverbal communication
These people help set the tone for respect and inclusion in the workplace.
Who are leaders or supervisors
What day is Christmas celebrated?
December 25th
A belief about a group of people that may not be true for everyone.
What is a stereotype
This includes traditions, beliefs, values, language, and customs shared by a group.
What is culture?
This skill helps prevent misunderstandings by focusing on what someone is saying.
What is active listening
This workplace value encourages people to feel welcome and accepted.
What is inclusion
In Japan, the school year starts in April. Is it the same month for other Western countries?
YES/NO
No, it's usually September
Everyone has these unconscious attitudes or assumptions.
What is bias
This skill involves listening to others and trying to understand their experiences.
What is empathy
In the United States, it is seen as rude to
a. arrive for dinner five minutes late
b. eat with only a fork
c. not tip the waiter/waitress
c. not tip the waiter/waitress
Sharing ideas and working together shows this workplace skill.
What is teamwork
Most countries celebrate this day on February 14th to celebrate love.
a. Valentine's Day
b. Love Day
c. Friendship Day
d. Mardi Gras
a. Valentine's Day
Judging someone before getting to know them is called this.
What is prejudice
This means treating everyone fairly and with respect, regardless of differences.
What is inclusion
In most Western countries, you should avoid calling the waiter when you want to order.
True / False
True
When employees feel heard and respected, workplace __________ often improves.
What is morale?
Different cultures honor loved ones who have passed away in different ways. This Mexican holiday takes place around the same time as Halloween.
What is Día de los Muertos (Day of the Dead)?
Believing that only boys should play football or only girls should do cheerleading is an example of this type of bias.
What is gender bias
This is the process of learning about cultures different from your own.
What is cultural learning
In __________, it's impolite to bring the bowl to your mouth when eating.
a) Japan
b) England
c) Brazil
b) England
Ignoring discrimination can negatively affect this part of workplace culture.
What is trust?
Muslims celebrate this month as a time of fasting and prayer
a) Eid
b) Ramadam
c) Allah Month
b) Ramadam
A student is told they cannot join a team because "people like them don't usually play that sport." This is an example of:
What is discrimination