Definitions
An integrated pattern of human behavior that includes thoughts, communications, languages, practices, beliefs, values, customs, courtesies, rituals, manners of interacting, roles, relationships and expected behaviors of a racial, ethnic, religious or social group
What is Culture?
2x more likely
Your neighbor flies a swastika flag.
Explicit
"That's so gay" is an appropriate phrase to use when interacting with clts.
No
You go to a clients home as a woman. Father is guardian and won't allow you in the home without another woman present. What do you do?
Provide unconditional positive regard, offer alternative locations to meet to make father more comfortable..
the unfair or prejudicial treatment of an individual or group based on specific characteristics, such as race, gender, age, or disability
What is Discrimination?
What percent of client's have medicaid as their primary payor in the agency?
56%
You assume someone's race based on their name.
Implicit.
Asking a family about important cultural and religious practices to them is appropriate.
Yes.
A family has made it very clear they use spanking as a punishment when asked about discipline methods. Guardian goes on to describe that they were physically punished as a child and it worked for them.
Utilize the human-centered approach, assumed guardian is doing their best, provide warmth and understanding, verbalize clear wkr responsibilities in reporting and boundaries, explore family's willingness to utilize alternative discipline methods
discrimination or social prejudice against people with disabilities
What is Ableism?
What percent of Franklin county falls below poverty line?
15%
You have a Latina client and assume they're from Mexico.
Implicit.
"Sounds like our country is much better than where you're from" is a good way to portray support to an immigrant family.
No, try again
A family you're working with doesn't believe in utilizing psychotropic medication, but you believe it would be helpful to your clt's functioning.
Respect families beliefs and decision, provide warmth and understanding, utilize person-centered approach to provide appropriate interventions
a generalized and oversimplified mental image or belief about a group of people
What is a stereotype?
What percentage of Households in Franklin County are Multilangual?
18%
You prefer to have a male mechanic because you know women don't know much about cars.
Explicit.
"Im sorry i mispronounced your name, but it's really long and complex"
No.. try asking how to pronounce it!
It's appropriate to tell a client that their deceased family member is in Heaven so they shouldn't feel too sad.
No, this is not practicing cultural humility.
the unconscious attribution of particular qualities, stereotypes, or attitudes to a member of a social group
What is Implicit Bias?
What percentage of people under 65 live with a disability in Franklin County?
9%
Your boss didn't hire a candidate because their wheelchair would be a distraction to clts.
Explicit.
"Can you tell me about what values are important to your family?" is a person-centered question to explore cultural dynamics.
yes!
You are completing an MHA for a new client that is hesitant to participate in services due to cultural beliefs, but is being mandated to do so. How might you gain rapport?
Provide validation, explain your role and their autonomy in participating in services, provide full informed-consent, provide choices in goals, use motivational interviewing, etc...