Cultural Onion Thoery
According to Hofstede's Cultural Onion Theory, which layer represents the most visible aspects of culture?
Symbols
What should be considered regarding eye contact during traffic stops?
Its meaning varies across different cultures
What is the most effective approach for resolving workplace disagreements?
Mediation
Which of the following best describes mediation?
A structured process with a neutral third party
What is competition or opposition between individuals or groups, often leading to conflict or tension?
Rivalry
How does the Cultural Onion Theory describe values?
As the core or inner layer
How do Somali immigrants typically approach communication?
Polite and indirect with focus on respect
Which conflict resolution strategy involves both parties giving up some demands?
Compromise
What is the role of paraverbal in communication?
Vocal elements that influence meaning
When there is increase the intensity, scope, or seriousness of a conflict or situation?
Escalate
What is the main purpose of understanding the layers of cultural onion theory?
To better understand cultural differences
What is the primary purpose of cultural sensitivity in emergency response situations?
To accommodate cultural differences and needs
What element is crucial for effective conflict resolution?
Ensuring all parties are heard and respected
How should first impressions be treated?
As potentially misleading
What is it to work together cooperatively with others to achieve a common goal or resolve a dispute?
Collaborate
Which immigrant group traditionally values Confucian principles?
Chinese immigrants
How should security personnel approach cultural differences?
Be aware and respectful of them
What is empathy's role in cultural sensitivity?
It enables understanding of others' perspectives
What is the definition of cultural competency?
The ability to interact effectively across diverse
What is it to restate another person's words or message in your own words to clarify meaning and demonstrate understanding?
Paraphrase
What is the primary purpose of rituals in a culture?
To reinforce cultural values and traditions
What aspect of cultural sensitivity is most important in correctional facilities?
Understanding backgrounds for rehabilitation
What is the best approach to handling cultural conflicts?
Calm and constructive dialogue
How does understanding non-verbal cues impact communication?
Understanding non-verbal cues
What is a process in which two or more parties discuss and seek to reach a mutually acceptable agreement or solution?
Negotiation