The Framework
Impacting Factors
Decision Process Model
Consumer Behavior
The Domains
100

Motivation and Emotion form part of this component of the Cross-Cultural Consumer Behaviour Framework

What is the Processes “How” component?

100

The recognised number of factors that influence Consumer Behavior.

What are four (4) factors?

100

This is the second step in the consumer purchase decision-making process.  

What is Information Search

100

This process involves the selection, purchase and use of products and services 



What is consumer behavior

100

Motivation, Ability, and Opportunity Exposure, Memory Forming, and Changing Attitudes are part of this domain.  

What is The Psychological Core

200

The recognised number of components in the Cross-Cultural Consumer Behaviour Framework

What are five (5) components?

200

The purchasing preferences of the elite class would be affected by this factor.

What is the Cultural factor?

200

The consumer purchase decision process is broken into this number of steps.

What are five (5) steps

200

Over time, consumer behaviour can best be described as fixed, changeable, unreliable or  repetitive

What is changeable

200

External processes and influences on consumer behaviour describe which domain?

What is Consumer Culture


300

If someone prefers Coca Cola to other brands of soda, it can be said that they belong to this component of the Cross-Cultural Consumer Behaviour Framework.


    • What is the Consumer Behaviour Domain?



300

In East Asia, A husband or wife’s household purchasing decisions are influenced by this factor.

What is the Social factor?

300

As I am deciding to purchase a new vehicle, I am reading professional reviews about the Mazda2, Suzuki Swift, and  Toyota Passo.  

What is Evaluation of Alternatives

300

Marketers use consumer behavior to increase what for a brand?

What is competitive advantage

300

Problem Recognition, Search for Information, Judgments & Decisions, and Post-Decision Evaluations are part of this process.

What is the Process of making decisions 

400

Without this component, there will be little to no consumption.

What is Income ?



400

It is highly unlikely that an 80-year-old person will purchase a motorcycle because of this factor.

What is the Personal factor?

400

The company puts ups up 15% discount on a phone you are looking to purchase. Which stage will this impact the most?  

What is Purchase Decision

400

Consumer behaviors are measurable and observable by whom?

what is others

400

Government policies and decisions, Ethics and personal social responsibility impact which domain.


What is Consumer Behaviour Outcomes and Issues

500

David describes himself as a outgoing individual who loves meeting people who share his passions: recycling, gardening, camping and hiking. Which component of the Cross-Cultural Consumer Behaviour Framework is this?

What is the Attributes “Who” component?

500

Due to this factor, Kevin bought a pair of Nikes because he liked an ad he saw on television.

What is the Psychological factor?

500

If marketers can determine when their target demographic develops these needs or wants, it would be an ideal time to advertise to them.

What is during step 1 Problem Recognition

500

Consumer behavior is useful to developing this strategic document.



What is a marketing plan

500

People’s values have an indirect and direct effect on this.


What is Product Ownership

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