Company values/mission
This core Ensign concept encourages every team member to take personal responsibility for the quality of care.
What is ownership
This type of audit ensures accurate care documentation and reimbursement.
What is MDS audit
This refers to the daily cost of a resident’s care covered by Medicare.
What is PDPM rate
Which organ is the largest in the human body?
What is skin
Staff members who go above and beyond may receive this form of recognition.
What is a shout-out, recognition board, or SPOT award?
The belief that prioritizing employee well-being leads to better customer care.
What is customer second
These two federal programs are highly scrutinized for billing compliance in skilled nursing facilities
Medicare and Medicaid
What does DSO mean?
Days sales outstanding
How many lobes are in the left lung?
What is 2
Q: This care approach encourages therapists, nursing, and other dept heads to collaborate to address a common goal, such as a patient's comprehensive care
What is interdisciplinary team
Ensign's mission is to "dignify post-acute care in the eyes of the world through moments of ___".
What is truth
This document outlines expected behavior, including avoiding gossip and recording all hours worked. (think HR)
What is code of conduct
To be eligible for Medicare coverage of inpatient SNF care, a beneficiary must typically have had a prior inpatient hospital stay of at least this many consecutive days.
What is three days rule
What is BHAG?
What is Big Hairy Audacious Goal
This 10-digit number is the main phone contact for scheduling a tour.
What is 715-823-2194
This term describes the independent healthcare service providers that are part of The Ensign Group network. (our relationship to Ensign)
What is an affiliate (or Ensign-affiliated operation)
When The Ensign Group determines an "overpayment" has occurred, they must notify the payor and repay the amount according to this specific agreement.
What is the Corporate Integrity Agreement (CIA)
This measures GT's operating income, showing profitability from core business operations. (Bri's slide in morning meeting)
What is EBIT (Earnings before interest and taxes
What is GT's BHAG monthly goal?
What is $40,000
This is one of Greentree’s core missions: providing quality care with ___ and ___.
Dignity and compassion