This workplace problem can cause emotional exhaustion and may result from time pressure, poor relationships, and lack of control over work.
What is Burnout?
Skipping ____ during a shift can increase fatigue, emotional exhaustion, and burnout.
What are meal/rest breaks?
True or False: Discharge teaching should begin when the patient is ready to leave.
FALSE
True or False: Simply giving a patient written instructions guarantees they understand them.
FALSE
The Triple Aim became this when improving the work life and joy of healthcare providers was added as a fourth goal.
What is the Quadruple Aim?
The quadruple aim recognizes that we also need to consider the people providing that care.
Having enough nurses with the right skills and experience to safely care for the number and acuity of patients is known as this.
What is appropriate staffing?
Appropriate staffing is not just about the number of nurses working. Staffing should also consider patient acuity and the skills, education, and experience of the nurses on the unit.
The quality of discharge teaching is statistically linked to _________ _____
Readmission Rates
What is a readmission?
When a patient has to return to the hospital after being discharged.
A nurse is asked to join a committee where bedside nurses help make decisions about unit policies and practices. This is an example of what?
What is shared governance?
This is an example of collaboration between professions that allow everyone to communicate about the same goals, answer patient/family questions and contribute to a patient's care.
What are interdisciplinary rounds?
What are one of the five key areas to DISCUSS (according to the IDEAL method of discharge teaching)
1) What should patients know about normal vs. concerning symptoms at home
2) Review Meds
3) Highlight when to call for certain warning signs
4) Explain test results
5) arrange a follow-up appointment
GOLD standard of discharge teaching
Teach back method!!
TRUE or FALSE: Job satisfaction can increase when nurses feel valued, supported, and involved in their workplace, which may also decrease their desire to leave the organization.
TRUE
A nurse makes an error during a stressful shift and is struggling emotionally afterward. Providing someone outside the unit for the nurse to talk with is an example of this workplace strategy.
What is staff support or debriefing?
Name a factor that could negatively influence a successful discharge.
social living status, functional abilities, health literacy, cognitive impairment, depression, etc
What method asks the patient to repeat instructions in their own words?
TEACH BACK METHOD
Sometimes creating joy can be as simple as a senior leader visiting the unit and saying _____ ___ to recognize the staff's hard work.
What is "Thank You"?
A charge nurse makes sure nurses can actually take uninterrupted breaks by assigning _ _____ _____ to cover their patients.
What is a float nurse?
The IDEAL discharge process brings major improve-ments in the efficacy of the discharge process. IDEAL stands for Include, Discuss, Educate, Assess, and Listen. Who are 3 possible people that could be under the INCLUDE category?
Mom/dad, spouse, caregiver, Social worker, PT/OT, nutritionist, etc.
Name 3 things the nurse should include when teaching about medications.
The medication name, purpose, dose, schedule, side effects, when to call the doctor.