ORT
What are the thresholds for cold and frozen runs?
What is..
Cold is one hour
Frozen is half an hour.
What is our uniform expectation?
Curbside blue or grey. HEB black we the people.
Jeans and closed toe shoes
Name badge on collar with amount of years
Clean and presentable.
What is expected UPH?
What is
94 Meets 115 exceeds
What is wait time and response time expectation?
What is 9 minutes and less than 1 minute?
How do you use a fire extinguisher?
Pull Pin
Aim at base of fire
Squeeze Trigger
Sweep side to side
When are we allowed to wear football shirts or gear?
College on Saturday NFL on Sunday
How many UOH do we have to ask a department partner for an item?
What is the main two tasks we perform during downtime?
What is
Transferring and condensing?
Where is the SDS binder located and what does it contain?
Where is it found? In Receiving
Contains?: List of chemicals in store and steps to take if one is ingested/come in contact with
What jackets are allowed?
Shoppers: Solid neutral colors, no logos
Curbies: In extreme weather any appropriate logos or colors
Always wear a HEB shirt underneath.
Who can you ask for sub/shorts?
Any department manager. We have a board in the back of the box
How do we address customers when taking out orders?
Confirm the name of order
Confirm they know about subs/shorts
ID if they look younger 60+
What do you do if the freezer door locks?
Flip switch by door to sound the alarm and flashing lights.
What pants are acceptable?
Any blue/black jeans or khakis. Must be hemmed.
No cargo pants, basketball shorts, legging or sweats (with exceptions)
No holes or rips.
When can you release items and when do we sub?
Release if due in more than 3 hours.
Sub if due in less than 3 hours.
What is a perfect order?
Wait time at under 9 minutes
No refunds
Who is allowed to call or initiate a lockdown?
Who is..
Anyone. Any partner can call a lockdown in an emergency.
The best dressed lead. Only one correct answer
What is..
This is a joke. We all are beautifully dressed :)
What is a perfect order?
No subs or shorts
Shopped on time
What is the expectation when we say to condense bags?
What is
Going through Dry EFC and making sure there are 5-6 items per bag.