Paycheck Advance
Amounts go between___to___ and are determined based on eligibility.
$25* to $750
_______ offer a convenient way to send money using Visa's network. The most common Peer-to-peer payment systems such as Apple Cash, Cash App, Venmo, Meta Pay, and PayPal allow users to easily transfer funds directly from one account to another through a Visa debit card via a mobile app.
Do Points expire?
Points that are not redeemed within one year of being earned will expire.
_______________ allows members to send or request money from others on Current instantly
Current Pay
What is Regulation E?
Reg E provides consumer protections related to errors in electronic funds transfers.
Users can check their eligibility for an advance in the app under the "_________"
Services Tab
eligible Current members can overdraft from ___ up to ___ without having to worry about a fee as long as they meet the qualifications.
$25 / $200
Pending points take an average of ___ business days to settle
3-5
A feature that allows members to send money to any U.S. phone number. The recipient does not need a Current account and can claim the funds using a debit card.
Pay Anyone
Reg E-covered transactions must be disputed within _____ to qualify for Provisional credit.
60 Calendar Days
If a user is currently ineligible for Paycheck Advance, they will see one of several screens depending on the reason they're ineligible. In Prima, you'll see an "__________" icon next to "Paycheck Advance" under "Product Features, as shown below.
Ineligible
What is the category for VMTs on Prima
Payment
Referrers may earn no more than _____ per calendar year
$1,000
Every Current account has a unique handle called a ___________ that members can share with other users to send and receive funds directly between their Current accounts.
Current Tag
If a customer wants to cancel a dispute and provisional credit has already been issued, what do you need to do?
Advise that we can no longer cancel the dispute because the investigation has already begun and provisional credit has already been issued.
______________ means recurring deposits of wages or compensation from sources such as your employer, payroll provider or government payer, including where you are acting as an independent contractor, of an amount and frequency determined by Current in its sole discretion.
Eligible Payroll Deposits
Who do we escalate to if a users' eligible payroll deposits are not being tagged in Prima as payroll
HQ
Current members can earn $100 for referring a friend who:
Signs up with their unique referral code or link, and
Receives a qualifying direct deposit of $200+ within 45 days of sign-up.
Members can send and receive up to ____ per _____
$2,500 / 24 hours
What needs to be done when there is an unauthorized current pay dispute?
Log sender out of all sessions and Flagged receivers account.
What are the minimum requirements to qualify for Paycheck Advance?
What cards can I use for VMTs?
Debit card Only.
What needs to be done If 10+ business days have passed without payout ?
escalate to HQ
Transaction Cap =
Restrictions =
8 transactions/dayCard
Maximum of 6 profiles per card in 2 days
Disputes Timeframe and Category:
Card
ACH
Current Pay
Incoming Deposit
Debit Card Withdrawal
ANSWER:
90 calendar days /Purchase
10 business days / Rdfi withdraw
10 business days / Pay
10 business days / Payment
10 business days / Debit card withdraw