Customer 360
Unites marketing, sales, commerce, service, and IT teams with a single, shared customer view.
What is Salesforce Customer 360?
An underlying set of platform services, including AI, mobile, and blockchain
What is Customer 360 Platform?
Increase loyalty and retention with behavioral-influenced emails. Set up triggers in Journey Builder for commerce activities like making a purchase or abandoning a cart.
What is Commerce Cloud?
is an application that simulates human conversation, either aloud or via text message.
What is a chatbot?
This can help you use data collected across Salesforce Marketing, Sales, Service, and Community Clouds to build 1-to-1 relationships with your customers.
Imagine a series of layers that sit on top of each other. Sometimes it helps to think of it as a cake because cake is delicious, and it makes everything better.
What is Salesforce Architecture?
This platform brings a 40% increase in agent productivity, 41% faster first contact resolution, and 34% increase in customer retention.
What is the Service Cloud Platform?
____________ uses things like Lightning components, Apex code, and Visualforce pages.
What is programmatic development?
This is used to make data modeling marketer-friendly using pre-built models based on common marketing use cases.
What is Cloud Information Model?
Use this site to view performance data and get more information about how we secure your data.
What is trust.salesforce.com?