METER READINGS
UNIT OF MEASURE TO TRACK THE ELECTRIC USAGE BY A CUSTOMER.
WHAT IS KWH?
KILOWATT (KW) OR KILOWATT-HOUR (KWH)
ELECTRICAL RESIDENTIAL SERVICE.
WHAT IS EL01?
ANY UNPAID AMOUNT FROM PREVIOUS BILLING CYCLES.
WHAT IS PREVIOUS BILLED AMOUNT?
THE COST FOR THE COMMODITY THE CUSTOMER USES.
WHAT IS THE SUPPLY CHARGE?
THE THREE WAYS TO SEARCH FOR AN ACCOUNT.
WHAT ARE EMAIL, CUSTOMER ID AND ACCOUNT #?
REASON CODE WHEN A METER HAS BLANK/NO DISPLAY.
WHAT IS REASON CODE 17?
EVOLHOST
WHAT IS VOLUMETRIC HOST?
CHARGES, CREDITS, REVERSALS, AND WRITE-OFFS.
WHAT ARE BILLING ADJUSTMENTS?
THE PRICE TO KEEP THE METER ON REGARDLESS OF CONSUMPTION.
WHAT IS THE BASIC SERVICE CHARGE?
THE SECTION THAT SHOWS THE CUSTOMER RECEIVES EBILLS.
WHAT IS ENROLLMENTS?
UNIT OF MEASURE TO TRACK THE GAS USAGE BY A CUSTOMER.
WHAT IS CENTUM CUBIC FEET (CCF)?
AREA LIGHT
WHAT IS EL05?
THE VIUSUAL THAT SHOWS THE MONTH-TO-MONTH USAGE
WHAT IS THE BAR GRAPH?
THE COST THAT INCUDES OPERATING AND MAINTAINING THE UTILITY INFRASTRUCTURE.
WHAT IS DELIVERY CHARGES?
TO ENROLL IN AUTOPAY, THE CUSTOMER WILL HAVE TO STORE THEIR PAYMENT INFORMATION HERE.
WHAT IS MY WALLET?
THE COLUMN IN C4C AND S4 THAT PROVIDE THE USER WITH THE READINGS THAT THE METER READER OBTAINED FROM THE FIELD.
WHAT IS FCS?
GNHEAT
WHAT IS GAS NON-HEATING?
THE DATE THE CUSTOMER'S BILL IS DUE.
WHAT is DUE UPON RECEIPT OF THE BILL?
(DATE ON THEBILL IS REFERRING TO WHEN THE CUSTOMER MAY BE SUBJECT TO LATE FEES).
THE AMOUNT OF GAS INCLUDED IN THE BASIC SERVICE CHARGE.
WHAT ARE 2ccfS?
WHERE THE USER CAN VIEW THEIR NEXT METER READING DATE.
WHAT IS MY ACCOUNT DASHBOARD?
THE TRANSACTION IN S4 THAT DISPLAYS METER READING RESULT CHANGES UNDER "OLD" VALUE AND "NEW" VALUE.
WHAT IS IQ03?
TIME OF USE SERVICE.
WHAT IS EL06?
A CENTRAL HUDSON FULL SUPPLY BILL CONSISTS OF BOTH OF THESE CHARGES.
WHAT IS SUPPLY AND DELIVERY CHARGES?
A CHARGE MANDATED BY NEW YORK STATE TO FUND ENERGY EFFICIENCY AND LOW INCOME ASSISTANCE PROGRAMS FOR CUSTOMERS.
WHAT IS THE SYSTEM BENEFIT CHARGE?
THIS BUTTON IS USED TO REVIEW AND/OR CANCEL PENDING PAYMENTS.
WHAT IS VIEW A MORE DETAILED BREAKDOWN OF YOUR RECENT PAYMENT TRANSACTIONS HERE?