Services
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Delinquency
100

The service that only home owners are responsible for

What is Stormwater

100

A divorced or married account holders can do this to change their last name

What is call Customer Care

100

This system is used to track a customer look

What is Beacon

100

This is the amount customers need to pay for a reconnection

What is the full past due balance

100

Customer that are past due this amount of bills will receive a disconnection notice

What is two bills

200
City of Columbia charge all customers outside of the city these charges

What is Fire and Hydrant

200

A surviving spouse will need to provide what to so proof that they are the spouse

What is the death certificate 
200

These phrases are never used when advising a customer of water usage

What is hire a plumber and you have leak

200

This service request is entered to reconnect the water services

what is Rcon

200

Customer will recivie this amount of days as a grace period

what is ten days

300

City of Columbia offer these two type of water and sewer services

What is Residential and Commercial

300

Customers that change their first names will need to do what

What is provide legal name changing documents

300

A customer has water flowing after the meter meter this issue would belong to who

Who is the customer

300

Courtesy cuts need to be placed before this time

What is 3:30pm

300

Customer that have a returned payment will be notified by 

who is their bank

400

Customers with City of Columbia are able to get these different kind of services that requires them to be tapped in

What is Water, Sewer, and Irrigation 

400

Individuals need to provide this legal document if the account hold is medically unable to handle their own bills 

What is Power of Attorney 

400

Beacon reports all leaks on this side of the meter

What is the customer side of the property

400
Customers with a returned payment must pay this way

what is cash or money order

400

This will happen once a payment retuns

what is account go up for disconnection

500

These fees can be added to an account and be sent as donations

What is Youthworks and Animal mission

500

To switch accounts into the estate of the account holder the next of kin needs to provide these documents

What is Executive of Estate

500

This is the time frame we give customers for leak repairs

what is in the order they are received with emergencies coming first.

500

This printer is used in the morning before 3:30pm

What is WCUSSRVFIELD-MFC

500
one this day into the delinquency process a disconnection notice will be sent out

what is day 62

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