Team Philosophy
Annual Goals and Rocks
Strategic Alignment
100

This tagline captures how we deliver service that’s welcoming, compassionate, and community-centered.

What is ‘Creating connections that strengthen our community.'

100

We’re working towards this to ensure our team is fully staffed, cross-trained, and delivering consistent, culturally responsive, and efficient support.

What is Goal #1 for FY26?

100

These two strategic objectives guide how we deliver excellent service to members and volunteers.

What are Centering Equity and Cultivating Our Base?

200

Our service must be consistent, efficient, and this

What is culturally responsive

200

By providing equitable, inclusive service that strengthens member retention, we’re aiming for an 80%+ rating in this.

What is our Customer Experience Satisfaction goal?

200

We must process 100% of these forms within 2 business days

What are GSRV Registration Form memberships?

300

Strengthening this is a key reason for equitable, inclusive service

What is member retention

300

Completing this will ensure that by the end of Q1, CC+MS will have revised and communicated updates to the Financial Assistance policy and form to ensure equitable and consistent service delivery.

What is organizational growth and impact

300

** Final Jeopardy **

Every day, this team answers questions, solves problems, welcomes new members, and keeps Girl Scouts running smoothly on the front lines and behind the scenes.

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