EZ Pass
What is the current EZ-Pass Rate? (peak & off-peak)
$2.42 & $3.40
Our tunnels directly connect the cities of __ & __?
Portsmouth and Norfolk.
Can a customer pay a DriveERT bill with their EZ-Pass account?
False.
What is the pay by plate processing fee for 2026?
If a customer drives through one of our tunnels without an E-Z Pass or a toll payment app, where do we get the information from to send the bill?
DMV
What is the minimum amount to start an EZ-Pass account?
$35
What are the alternate routes to avoid the midtown and downtown tunnels?
High Rise Bridge
Gilmerton Bridge
Jordan Bridge
We started tolling February 21st, 2014.
False. (February 1st, 2014)
What is the normal posted speed limit when driving through the midtown and downtown tunnels?
35mph.
False
What are the main 3 things you must do to ensure that the EZ-Pass Works Properly?
Fund it, Link it, Mount it.
The Downtown tunnel is located on interstate ___?
264
The bill will go to collections after 30 days of being unpaid
False.
I'm classified as a Heavy Vehicle. What would my Pay by Plate rate be if I went through the tunnel on 09/01/2022 @ 7:30 am?
$13.85
If a customer goes through the tunnel, how many days do we have to send a bill to a customer?
75 days
Can EZ-Pass be utilized in New Mexico?
No.
Do we offer free travel through the tunnels for individuals in the military?
No.
What company owns ERC?
Abertis
What are the options that we have available for a customer to make a payment if they received a bill from us?
Call in, DriveERT.com, Check by Mail, Storefront location.
No
Can I add money to my EZ-Pass at CVS?
Yes.
Is the Downtown tunnel also referred to as the HRBT?
No.
The processing fee for 2023 is $3.69.
False. It's $4.18.
When are the tolls scheduled to end for the midtown and downtown tunnel?
April 13th, 2070
How many years is the tolling contract between ERC and VDOT?
58 years