CLOTHING FEATURES
A fastener with teeth that you pull up or down to open or close clothes.
ZIP
Broken on the surface with lines, but not in pieces.
CRACKED
To say sorry when something is wrong.
The paper or email you get when you buy something. It shows what you bought and the price.
(ORIGINAL) RECEIPT
To buy something.
PURCHASE
The part of a shirt or jacket that goes around your neck.
COLLAR
Became smaller after washing.
SHRANK (SHRINK)
To say that something is wrong or not good.
COMPLAIN
The rules of the shop about returns, refunds, or exchanges.
STORE POLICY
A paper or card you can use to get money off, a gift, or a product.
VOUCHER
The part of a piece of clothing that covers your arm.
SLEEVE
Not working correctly because it was made wrong.
FAULTY
Broke into pieces.
FELL APART
An item used to pay for things and pay the bank later.
A promise from the shop or company that the product will work or can be fixed if it breaks.
GUARANTEE
The folded and sewn edge at the bottom of clothes (like a skirt, dress, or T-shirt).
HEM
Pulled so it becomes bigger or looser.
STRETCHED
To use something in the wrong way.
MISUSE
The box, bag, or wrapping that comes with a product.
PACKAGING
A small round object used to fasten clothes. You push it through a hole to close shirts, coats, etc.
BUTTON
The end of a sleeve near your wrist.
CUFF
Marked with something that is hard to clean.
STAINED
To give something back and get a new one instead.
EXCHANGE
The advice about how to wash or look after clothes or products.
CARE INSTRUCTIONS
Feeling sad or unhappy because something is not as good as you expected.
DISAPPOINTED or UPSET