SOS
Quality
Rush Ready
Accuracy
Floor Control
100

What is the brand expectation for breakfast SOS?

3 minutes

100
What is the shelf life of prepped salads in the cooler?

8 hours

100

How many available headsets and batteries are required on any shift?

8 headsets

12 batteries

100

How many napkins are provided per bag?

2

100

At what # position on the deployment chart does GATOR occur? Who should be doing that position?

8

Team Leader or Manager

200
Which number on the deployment chart requires an outside lane b runner?

6

200

When running DPP, when do you place the next row?

On the flip

200

What tool do you utilize for daily produce preperation?

The build too prep guide

200

How many ounces of mustard comes on a standard Whataburger?

1/2 ounce

200

How often should you be conducting a figure 8?

Every 30 minutes

300

After how many minutes does the timer turn yellow on the KDS?

3 minutes

300

What is the proper temperature and weight of a medium fry when being served to the guest?

165 degrees

4.5 oz

300

How far in advance should the deployment charts be filled out and who should approve them?

Week in advance, approved by market leader
300

How many inches from the top should the bag be sealed and why?

2 inches

To preserve the temperature & quality of the product

300

What occurs every 10/15/30 minutes?

Check back tray to the lobby / Restrooms Checked / Parking Lot Checked

400

After how many minutes does the timer turn red on the KDS?

5 minutes

400
What should you do between checking the temperature of the product? 

 Sanitize the Thermometer

400

How often should Zenput Food Safety Checklist be completed?

3x a day
400

If chicken does not meet temperature after cooking, how long additional should it be cooked for?

30 seconds

400

Up to how many managers can 1 figure 8 be completed?

Up to 3

500

What is the brand standard for Doordash Driver Wait Time?

3:20

500

What is the ideal temperature range for beef patties to be put on the grill?

34 - 38 degrees

500

How many iced tea containers should be in the lobby and how many in the drive thru?

2 sweet / 1 unsweet in the lobby

1 sweet / 1 unsweet in the drive thru

500

How would you grade the performance of an accuracy score of 99%?

A / B / C

F

500

Within how many minutes of arriving to your shift, should you complete a RIW?

30 minutes

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