Customer Navigation
Scheduling/Billing/FC
Centers
Fax Processing
Miscellaneous
100

What is another name for EHR?

What is Health companion

100

What is the extension for English and Spanish?

What is 1350 and 1355

100

Who is the center Manager at DMI?

Who is Aubrey

100

What fax queue do you send MRI's, PT's, CT's?

What is scheduling queue

100

What centers perform MG?

What is RDC and DMI

200

What % is our average group phone target?

What is 85%

200

What extension do we transfer for re-schedules?

What is 1375

200

Who is center Manager at FCMI?

Who is Mary

200

What queue do you send an order that need to verify contrast?

What is the Tech Vetting queue

200

What centers performs DEXA?

What is RDC

300

What is our individual phone target?

What is 90

300

What company has to have their patients on the phone?

What is OCM

300

Who is the center Manager for RDC?

Who is Sonia?

300

What queue do you send prior reports to?

What is medical records

300

What queue do you send labs to?

What is the scheduling queue

400

Is a website available for our referring doctors to view patients reports and images.

What is Centralcoast MD.com aka ZDA

400

What is the name of our billing company?

Who is Zotec

400

What centers have a 3T MRI machine?

What is FCMI and RDC

400

What do you label chart notes as?

What is Medical history

400

What centers perform US?

What is RDC and DMI

500

Name 5 VIP doctors

What is Longo, Kowall, Mooney, Forsythe, Ketting, Wu, Elfering, Frankel, Bettencourt and Mounts


500

An imaging group in Santa Barbara which we are affiliated with for billing purposes.

What is Pueblo Radiology

500

What centers does Nuclear Med?

What is None? LOL

500

What queue do you send breast pathology and all other pathology?

1) What is breast tracking queue

2) What is X-ray queue

500

What centers perform EKG?

What is none

Gotcha! ;)

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