Policy
Office Structure
Freshman
Transfer
INTL
100

What do I do if I'm running late to desk?

I call the Call Center MOD and gchat the Williamson MOD

100

Who is Jenny Malek? What does she manage?

Current Domestic student scholarship questions (Not prospective)

100

What applications do we accept for Freshman?

Common Application or Golden Gopher Application

100

What applications can transfer students (NAS) use to apply?

Just the golden gopher application

100

When is a student INTL?

When they need a visa to study in the united states

200

What tops or shirts can I wear at desk?

Admissions Polo (UMN sweater/hoodie during the winter)

200

What Unit is the Customer Relations Unit apart of? 

Information and Innovation (I&I)

200

How much is the freshman application fee?

$55

200

What is an example of a college that does not admit in the spring?

CSE, CBS, CSOM, Nursing etc

200
How many years living in the United States do we need English Proficiency Scores
Less than 4 years
300

How many performance warnings are there before termination

Termination after 4th offense

300

Who does David directly report to?

Elma!

300

What three materials are required for a freshman application?

- App PDF

- App Fee

- SRAR

300
How can transfer students send in their transcript 

Must be sent officially by the school through:

- Paper Mail

- Email (from counselor - not student)

- Naviance, Xello, Parchment, etc

300

What is different about our transcript requirements for INTL students?

We need the original language and translated versions

400

What can I look up on Slate?

Only what I have a business need to look up

400

With all units combined - how many CODs do we have on at one time?

Five!

- Two Freshman CODs

- One Transfer Recruitment COD

- One TPS COD

- One INTL COD

400

When do nursing students need to be complete applicants by?

November 1st

400
Who do transfer students talk to about scholarships?

Their college office

400

What is an I-20?

Its the form used to request a visa

500

What should I do if I need a shift covered

Text people to find coverage, and then email David to let them know what shifts are being covered

500

What is the next step after Transfer Recruitment COD on the Transfer Recruitment Escalated Call Tree

Contact Zach Champion

500

When will complete freshman students hear about scholarships/honors by?

March 31st

500

What does TPS stand for?

Transfer Processing Staff

500

When do students start the visa process?

After they're confirmed

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