Email Groups
This email group is used to communicate changes to web orders.
xcsweb
This screen is used when a customer needs pricing but doesn't have an account and doesn't want to set one up.
OEIP
Customer hasn't received his order yet.
zp V
Customers who place orders online but do not register.
Guest user
She is the Manager of Customer Service
Dawn Huff
Email group for Federal Government customers who need to revise their quote for better pricing.
xfederalgovt
This code is also known as "Promo Codes" or "Keycodes"
Campaign code
Customer is having issues placing their order on newpig.com and Internet Rep is not available on the queue
zp type G
Customers who will only view List pricing online even after registering
ISP customer
You are likely to keep a customer if they have had this type of experience?
Positive Experience
Urgent tracer is needed after zp was entered.
xspecialservs
This address is used for billing but is not the address in CMZP
A Payer
Item is defective and Tech queue is not available.
zp type P
This screen is used to look up web confirmation numbers
OEZIW
This is another name for an employee at New Pig
ISP customer is looking for a Price List
xIDDPA email group
This contact orders for multiple locations.
Splink
Customer would like an absorbent in a size that we do not stock.
zp type E (or G for Grippy Logo custom mats)
Acronym of PIG
Partners In Grime
Customer emails a purchase order directly to rep.
hothogs email group
Orders that ship from our vendors location
DO order (Dropship)
Account does not have a Sales Rep but would like us to visit to help them select absorbents for their warehouse.
zp type T
Pantyhose stuffed with everything from sawdust to rice hulls and finally ground corncob
Original PIG Sock