Hardware
What is Blum Undermount Slides
This person founded Precision Cabinets out of his Garage?
Who is Paul Taylor
What is to call the customer within 1 hour
What is to be scored and closed out
Who can give out Delivery Times?
Who is Thomas Turner
If a door is hitting a wall or appliance when opening fully, you should install this item?
What is a 90 degree hinge restrictor clip
Name this installer
Edgar Vazquez
All Custom Request for Actions must be documented where?
What is the RFA Response log
Before a work order is turned in to Steve Burnett, what stages should be completed and dated?
What is Stage 1 and Stage 2
A customer calls wanting information on our cabinets for a future remodel they are doing. Who do you refer/transfer them too?
Who is Omar Razawi
When installing a pull-out in a cabinet, after the fact, what hardware is/can be needed?
What are: Billy Blocks, Bottom Mount Brackets, Slides, Clips for the boxes.
Delivery, Install, Customer Service
Request for action information needs to be copied over to the customer service grid, what stage should that information be placed?
What is Stage 1 in the comments field
What is 14 days
While writing a work order you find that you need a custom color paint color, who and how do you need to notify someone?
What is email the Finishing@precisioncabinets.com distribution list
Can you name 2 of the tools in this photo?
What is a Level, Clamp, Extension Pole, Multi-Master, Grinder
The Precision Design Center sells what Products?
What is: Appliances, Window Coverings, Countertops, Flooring, Cabinets.
DAILY DOUBLE: What are all the elements of a Request for action?
What is: Job Number, Contact, Contact Phone Number, Contact Email, Task/Observation, Room and Cabinet #'s, Billable or not, Supporting Documentation
If you find a work order where the parts are completed through manufacturing, but it is still in Stage 1, what most likely happened?
What is the Stage 1 and 2 were never filled out
During an installation, a Supervisor calls with design problems. The Salesperson is in field. Who needs to be contacted?
The billy block size needed for Frameless cabinets - no hinge
What is 5/8"
What year did Precision Cabinets begin?
What is 1996
After logging in an RFA and contacting the customer, what is a necessary step before placing in your rack?
What is 1 day
Should a customer call, looking for VOC information on their cabinets, you should transfer them too who?
Who is Deb Villalobos