This is the Tab Where You will find the How to Guides.
What is Tools & Links?
200
This is the Tool to use When Determining Which Data Plan is Appropriate for the Customer.
What is the Data Estimator?
200
These are the Four Catagories of Devices US Cellular Sells.
What are Feature Phones, Smartphones, Home Phones and Connected Devices?
200
These are the Things Covered by Device Protection +.
What are Theft, Loss, Accidental Damage – including liquid damage & Mechanical or Electrical Breakdown, after the manufacturer’s warranty expires*?
300
This is the step that is all about US Cellular Products and Services.
What is Recommend & Gain Agreement?
300
This is the Tab Where You Can Find Information On What Calls Are Free of Airtime Charges.
What is Billing Info?
300
What is the Coverage Area for Belief Plans Evolved?
What is Nationwide?
300
These are the Two Ways a Customer Can Reach Teir Voice Mail When Calling From Their Phone.
What are Dialing Their 10 Digit Phone Number & Press Send, or Dialing *86 & Press Send
300
This is the Deductible Structure for Device Proitection +.
What is Product Value of $249.99 or less = $50, Product value between $250.00 - $400.99 = $100, Product value between $401.00 - $550.99 = $150 & Product value exceeding $550 = $175
400
The Fourth Step in the The Consultative Approach.
What is Overcome Objections?
400
This is the Tab Where You will find Acess to the Trouble Shooting Guides.
What is Equipment & Network?
400
These Are the Types of Usage That Are Monitored By Overage Protection.
What Are Plan Minutes, Text & Picture Messages & Data Usage?
400
This is the Tool in the OLR That You Can Use to Find Out the Specific Attributes of Each Device.
What is the Equipment Matrix?
400
This is the Monthly Recurring Charge for Basic phones, Mobile Hotspots, Wireless modems, Home Phone and Messaging Plus Phones.
What is $6.99.
500
This Step Results in Making Changes for the Customer.
What is Finalize & Close?
500
This is the Tab You Would Use If You Are Unsure About What the Authorized User Can Do on an Account.
What is Policies?
500
This is the Cost of Providing Our Customers With Emercency Alerts.
What is Free?
500
This is the Manufacturer Whose Device Line Uses the Name "Galaxy"
What is Samsung?
500
This is the Monthly Recurring Charge for Smartphones and Tablets that require a smart data offer, data plus offer or premium mobile internet offer.