Acronyms
What does EFS stand for?
Electronic Filing System
This is where a customer can go to apply for energy assistance
Community Action Agency
This docket is used for report accidents from the utilities
H docket
This is the process where a landowner can testify and cross examine in a hearing
Intervene
If Marie is not working, she would rather be
Golfing
What does SPP stand for?
Southwest Power Pool
This is a "last resort" option for a customer who is about to be disconnected that often requires working with a medical professional.
Medical stay
This is the term used for providing single notice to a interested party in a filing. (Hint: They don't get added to the service list)
Blast
Customer Comment Meeting
This is Jose's favorite sport
Pickleball
What does OCIO stand for?
Office of the Chief Information Officer
This is the number of days a utility has to notice prior to disconnecting for a broken payment agreement
1 day
This is the recommended max number of documents a person should upload into EFS
20
Name the 5 investor owned utilities
Midam, BHE, Liberty, IAQ and IPL
This is the number of pets Connie has
Two
Service Proceeding Utility
A customer can be up to this number of days late of their 1st payment agreement to avoid breaking the agreement
4 days
This docket is used as a catch all for contested case proceedings
SPU dockets
This is the agency that regulates federal energy issues
FERC
James drives this brand of car
Mazda Miata
WCC can also be called this?
UCM
This is the number of years utility debt can be collected on
10 years
This is the admin chapter that covers electronic filing
Ch 14
This is the admin rules chapter that covers hearing procedures and intervention
Chapter 7
Name the CS staff member with 4 kids
Connie