Client Care
Taking care of your clients is the only way to guarantee this.
What is staying in business?
Your personnel are also known as this.
What is your staff?
The main duty of a front desk receptionist.
What is booking appointments?
If your boss stresses business knowledge, it's to help with this.
What is managing your finances and business practices?
A person who launches and runs their own business is called this.
What is an entrepreneur?
You are LEAST likely to frequently change this policy.
What is your tipping policy?
If you're considering quitting due to your team, you’re having this.
What are employee problems?
When the booked professional is unavailable, offer this.
What are alternative times?
Advertising refers to promotional efforts that are both this and strategic.
What is paid?
A long-term goal, such as opening a spa, requires these.
What are realistic objectives and strategic planning?
The MOST important reason to offer staff prizes or incentives.
What is to inspire them to achieve more?
Incentives can help with this aspect of performance.
What is motivation or productivity?
Receptionists help generate revenue by doing this.
What is upselling products or services?
Goals help measure this kind of progress.
What is strategic or milestone-based?
One of the first steps to becoming a spa owner.
What is defining your mission and goals?
If a client asks for a specific professional who is off that day, you should do this.
What is offer other available times for that professional?
The business term for offering recognition in exchange for reaching goals.
What are employee incentives?
This position is often the first impression of your business.
What is the receptionist?
A strong brand identity centers around this key question.
What is: What makes my business different?
Self-employed pros must be skilled in both services and this.
What is business management?
This describes the extra income from add-on services or product sales.
What is additional revenue?
When staff performance causes burnout, your leadership may need this.
What is reassessment or restructuring?
Receptionists must be skilled at this when clients are upset.
What is conflict resolution or customer service?
Successful beauty pros blend artistic skills with this.
What is business acumen?
Entrepreneurs must be willing to take these.
What are calculated risks?