I can use this web page to create a G5 escalation ticket
What is JIRA?
100
This is the age you must be to legally see an R-rated movie, unaccompanied by an adult
What is 17?
200
If a customer accidentally shreds their card, we should do this?
What is a reissue?
200
Under this tab, I can find the expiration date of the instrument
What is the Wallet Tab?
200
My statement shows my last purchase as this, because I signed for it at the point of sale
What is signature purchase?
200
This document on the Wiki will give me customer service skills tips and advice
What is the customer service skills guide?
200
Finish your beer and pucker up: It's time to play this game
What is Spin the Bottle?
300
It takes this many hours for an unblocked card to become usable?
What is 0?
300
Under this action in the Cardholder Summary Tab, I can change a name prefix
What is Edit Cardholder Action?
300
If I request a statement to be mailed to me, I can expect to receive it in this time frame
what is 24-48 hours to process, 7 to 10 business days to receive?
300
This Microsoft Excel document on the Wiki will give me quick access to many of the most common questions and concerns, including benefits of the card and velocity limits
What is the Cheat Sheet?
300
This famous American novelist once said: "Always do sober what you said you'd do drunk. That will teach you to keep your mouth shut."
Who is Ernest Hemingway?
400
Only EVER retire a card for this reason
What is Never?
400
DAILY DOUBLE!:Under this tab, I can change a customers Time Zone
What is Accounts & Transactions Tab?
400
If i request more then 3 statements in a month, the 4th statement will cost me this much
What is $0?
400
DAILY DOUBLE!: This 1 page document on the Wiki will give me all of TxVia's G5 Program contact information, including address, fax numbers, telephone numbers, and website addresses
What is the CUT SHEET?
400
This is responsible for the change in pitch of the sound of a train horn, as the train approaches then passes you
What is the doppler effect?
500
I can receive a check from Card Holder Services for this
What is closing your G5 card account?
500
Under this action in the cardholder summary tab, I can allow a customer to receive additional offers for the Google Card, as well as allow daily balance alerts via text message