AIDET
AIDET meaning.
What is Acknowledge, Introduce, Duration, Explanation and Thank you?
We provide the patient with _______ _______ for MY Chart.
What is Activation Code?
Scenario: Dr. Fisher is running behind schedule.
What is Duration?
AIDET helps reducing _____________for patient.
What is anxiety?
UH use's other tool to promote communication with our patient.
What is MY Chart
Scenario: Patient is escorted to an Audio room by the Audiologist
What is introduce?
AIDET is uses to _______________ to improve a patient experience.
What is Communicate?
We, at UH strive to act upon our core values every day and achieve patient _____________?
What is satisfaction?
Scenario: A new patient checks in for Dr. Baker
What is Acknowledge?
AIDET helps maintain patient loyalty over a long period of time.
What is recommending practice?
Want to be treated with dignity, respect and have their concerns to be taken seriously.
What patient expect?
Scenario: Mr. and Mrs.Taylor are pleased with Dr. Tobin's explanation.
What is Thank You?
Communication technique that reminds us of the fundamental elements' patient and family members need to decrease their anxiety and build trust.
Why AIDET used?
Saying positive things about co-worker, another department and physician.
What is giving positive reviews?
Scenario: Dr. Tyler orders MRI of the neck for the patient.
What is Explanation?