Dates
Phoning
Reservations
Technology
Callers
100
December 25th
When is Christmas?
100
Pray
How should we prepare before phoning?
100
Sheree
Who is the Reservations Coordinator?
100
Home phone, cell phone and e-mail.
What is used for contacting our guests?
100
CWC callers.
Who are the special ladies who contact our guests each month?
200
2nd Sunday in May
When is Mother's Day?
200
Enthusiastic, showing a genuine interest.
What is your attitude when calling?
200
Inge and Viola
Who are the Reservations Assistants?
200
Phone # & e-mail address
What is the contact info for Reservations Coordinator?
200
9
How many phoners do we have?
300
2nd Thursday of the month
When is the CWC Brunch?
300
Date, time, special feature, speaker,etc.
What are the meeting details that you share?
300
Your name and phone number.
What should you leave for additional reservations or cancellations?
300
Your name and number.
What should you be sure to leave on voice mails and answering machines?
300
Positive, caring, genuine, and encouraging.
What are the characteristics of a CWC caller?
400
Monday at noon
When do reservations need to be in?
400
$1 per mom
What is the nursery?
400
Verify spelling of names for guests' reservations.
What should you do with a guest reservation?
400
Before 8:00 in the evening.
In what time frame can Sheree be reached by phone?
400
Thriving
How is our club doing because of the dedication of our callers?
500
8 to 10 days before the brunch date
When should phoning begin?
500
Follow-up call
What do you do if you can't reach the person in person the first try?
500
Wednesday at noon the day before the brunch.
What is the deadline for adding or changing reservations with Reichel's catering?
500
Phone and cell numbers are not shared outside of this group.
How do we respect our guests' privacy?
500
Grateful, thankful and appreciative.
How do we feel about our CWC callers?
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