When is it appropriate to clean / apply biocide to an area instead of removing it?
Never - according to IICRC S520, mold affected materials should ALWAYS be removed.
What is the primary piece of equipment to detect moisture levels in materials?
Moisture Meter
When should you discuss pricing with a customer on a potential FPJ?
Never!
What percentage of total materials in an area are affected in a class 2 loss?
5% - 40%
What macro is used in every quote, regardless of category of loss?
General Conditions
What does a thermal hygrometer measure?
Temperature and Humidity
When should a marketer first be contacted by the PM on a potential FPJ?
Before entering the property
What is the max discount that can be given to a customer without approval?
15%
What is the purpose of placing orange stickers on a job site?
Indicates to the crew which materials to remove and/or specifies areas described in scope of work
What is the proper DEHU calculation for a class 3 loss?
(Volume of Work Area) / 40 = ____
What is the benefit of using a Thermal Camera within an inspection?
Although it does not measure moisture, the heat signatures can indicate where to focus your inspection. Readings must still be confirmed with a moisture meter.
When should a $0 work authorization be signed by the customer?
After written approval via email from the marketer and/or upper leadership
What is the Air Mover calculation (Must provide all 4 steps)
Start with 1
Add 1 for every 50-70 sf of affected flooring
Add 1 for every 100-150 sf of affected walls / ceiling
Add 1 for every inset / outset