Email, phone, letter
What is ACCURATE
Accurate, Complete, Clear, User-targeted, Relevant, Authoritative, Timely, Economic
What is the only universal non-verbal communication though out all societies
facial
What is the only legal way to adjust your previous meeting minutes (report) in order to ratify them
an addendum
What are the parameters to find an appropriate resolution
Must be able to have two sides, both pro and con
is not too offensive
without bias
or conflict of interest for one side
What are logical fallacies
deceptive and nefarious arguments with use cognitive bias as a bases to win an argument. not wanted or needed in rhetoric
What is Daniel Kahneman's theory of cognitive bias
people's systematic but purportedly flawed patterns of responses to judgment and decision problems. Fast and slow thinking processes, because of 'caveman brain'
repetition
contradiction
emphasis, accenting
substitute
complement
How many emails are used in the meeting cycle
four
schedule, agenda, reminder, meeting minutes
What is an argument made up of
assertion
reason
evidence
How long is your debate
36 minutes
What are the pros of modern telephone surveys over those of the past
previously outside sources called you, and this was annoying; now you call them
previously consent was acquired; now it is assumed
now less likely to hang up
visuals are used in presentation because they are ___ more effective than words
30
What are the three sections for each agenda item
discussion
conclusion
actions
Why are political debates a bad example of debating
they break many of the rules of debate, because politicians know the public do not know them. It is easier to cheat, when most people do not know.
why is epistemic responsibility logical fallacies and cognitive bias part of this course
There are two main types of business person; we can either lie and cheat in business, or we can only disseminate truth and honesty, to get what we want and need
What are the differences between skimming, scanning and reading in depth
skimming is for looking for general ideas
scanning is looking for specific things
reading in depth is for full understanding
what are the nine points for public speaking
1.Grab attention in the first 10 seconds
2.Use provocative questions or something for attention
3.Interact with the audience
4.Humour
5.Return to the first point (loop)
6.Don't be negative
7.Body language
8.Use props or visual aids
9.Tell stories
what are the five most common reasons for having meetings
Sharing information, Solving problems, Planning, Providing updates, Making decisions
What are the three appeals in debating
Ethos
Logos
Pathos
how and what is marked in your debate, in order to choose a winner
ten parts
Participation, knowledge, research, presentation, preparation, Logos, Ethos, Pathos, counter argument (rebuttal), Questions to the other side
what are the aspects of active listening
give full attention, ask questions (confirmation and probing), NVL (lean forward, eye contact, positioned), don't interrupt, confirm information
What are the four types of presentation styles, and which is the best
impromptu
extemporaneous - best
reading
memorize
What are the five meeting strategies
1. Know the number of attendees (who and why they need to attend)
2. Understand the purpose of the meeting
3. Develop an Agenda (outline) and make it sharable
4. Send a meeting invite
5. Make sure all participants accept the meeting scheduled
What are the three types of persuasive speech?
forensic
epideictic
deliberative
how many marked assignments do you have in this course
Seven
presentation one - explain a graph
meeting part one - agenda
meeting part two - recording, notes
meeting part three - meeting report
written - debate outline
presentation two - debates (three)
quiz