This is required for hard-wood floors
What is Area Rug?
A Casserole Dish, a Cookie Sheet, and a 2qt pitcher are items included in this package
What is a Kitchen Pack 1?
The amount of money rewarded if a team member discovers a potential bed bug case
What is $100?
The fluid vital to ensuring the diesel trucks run smoothly
What is DEF Blue?
The GL Code for fuel
What is 54179?
The amount of dining chairs in a two bedroom apartment versus a three bedroom
What is 4 versus 6?
The number of glasses used in a one bedroom unit
What is six?
The checklist that outlines all photos required for each service
What is the Photo Checklist?
Upon resetting or picking up a unit, a thorough inspection of the mattress for _______ is the crucial first step.
What is Bed Bugs?
The two pieces of information required to be inputted when fueling
What is the vehicle's odometer reading and the employee's PIN?
Three tools that should be on the truck to assist with a furniture service
What is a dolly, furniture pads, and shrink wrap?
The shelf order glasses are to be placed in the cabinet
What is..
Bottom Shelf - Juice Glasses
Middle Shelf - Drinking Glasses
Top Shelf - Wine Glasses
The length of time we store damaged furniture being charged to our client
This process includes checking tire pressure, headlights/brake lights, and checking fluid gauges
What is Pre-Trip Inspection?
The required forms to be filled out on a new hires first day
What is I-9, W-4, and Direct Deposit?
The item used to secure the bed frame to the headboard
What is brackets?
Items that are left in the unit, not taken back to the warehouse, and reported to the Request Desk
What is Personal Items?
The final steps in ensuring the furniture is in great condition before finishing a service
What is touch up blemishes with a marker and wipe down all furniture?
The mandatory steps to take prior to entering any apartment
What is knock a minimum of two times, wait 30 seconds in-between knocks for a response. If no response, slowly crack the door and announce "Corporate Housing" two times before entering any further?
Taking detailed photos of _____ made by the guest is crucial in recovering any costs of our product
What is Damages?
Our heaviest furniture item
What is a dresser?
The brand of stainless steel cleaner used on appliances
What is Wieman?
Fill in the blanks from the Turn Clean Checklist -
Clean ______ and ______ surfaces of all ______ – pull refrigerator, washer/dryer, and stove out to clean behind and under.
What is exterior, interior, and appliances?
The amount of time to report an employee injury to HR
What is 24 hours (or the next business day)?
The minimum hour requirement in order to convert a temp to full-time
What is 520 hours?