Furniture
Housewares
Quality Assurance
Safety
HR/Accounting
100

This is required for hard-wood floors

What is Area Rug?

100

A Casserole Dish, a Cookie Sheet, and a 2qt pitcher are items included in this package

What is a Kitchen Pack 1? 

100

The amount of money rewarded if a team member discovers a potential bed bug case

What is $100?

100

The fluid vital to ensuring the diesel trucks run smoothly

What is DEF Blue? 

100

The GL Code for fuel

What is 54179?

200

The amount of dining chairs in a two bedroom apartment versus a three bedroom

What is 4 versus 6? 

200

The number of glasses used in a one bedroom unit

What is six?

200

The checklist that outlines all photos required for each service

What is the Photo Checklist?

200

Upon resetting or picking up a unit, a thorough inspection of the mattress for _______ is the crucial first step. 

What is Bed Bugs? 

200

The two pieces of information required to be inputted when fueling

What is the vehicle's odometer reading and the employee's PIN?

300

Three tools that should be on the truck to assist with a furniture service

What is a dolly, furniture pads, and shrink wrap?

300

The shelf order glasses are to be placed in the cabinet

What is..

Bottom Shelf - Juice Glasses

Middle Shelf - Drinking Glasses

Top Shelf - Wine Glasses

300

The length of time we store damaged furniture being charged to our client

What is 10 days from day of discovery? 
300

This process includes checking tire pressure, headlights/brake lights, and checking fluid gauges

What is Pre-Trip Inspection? 

300

The required forms to be filled out on a new hires first day

What is I-9, W-4, and Direct Deposit? 

400

The item used to secure the bed frame to the headboard

What is brackets? 

400

Items that are left in the unit, not taken back to the warehouse, and reported to the Request Desk 

What is Personal Items? 

400

The final steps in ensuring the furniture is in great condition before finishing a service

What is touch up blemishes with a marker and wipe down all furniture? 

400

The mandatory steps to take prior to entering any apartment


What is knock a minimum of two times, wait 30 seconds in-between knocks for a response. If no response, slowly crack the door and announce "Corporate Housing" two times before entering any further? 

400

 Taking detailed photos of _____  made by the guest is crucial in recovering any costs of our product

What is Damages? 

500

Our heaviest furniture item

What is a dresser?

500

The brand of stainless steel cleaner used on appliances

What is Wieman?

500

Fill in the blanks from the Turn Clean Checklist -

Clean ______ and ______ surfaces of all ______ – pull refrigerator, washer/dryer, and stove out to clean behind and under.

What is exterior, interior, and appliances?

500

The amount of time to report an employee injury to HR

What is 24 hours (or the next business day)? 

500

The minimum hour requirement in order to convert a temp to full-time

What is 520 hours?

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