Definitions
An incremental approach to software development that breaks down the development of a product into two-week cycles. The user functionality of the product is tested at the end of each cycle and improvements are made based information gathered in user testing.
Agile
How does Lean UX differ from CX?
Lean is a software development approach that provides intuitive user interaction with a specific product while CX is a higher level approach which looks at the end to end experience of a user with a company.
What is User Interface (UI) Design?
User interface (UI) design is the process designers use to build visual layout of a digital product. The way in which a user interacts with a product is determined by the User Interface Design.
The user's emotions, attitudes, and perceptions of a product or service all come together to form the ___.
User Experience (UX)
How does User-Centered Design differ from CX?
User-Centered Design is an umbrella term for the different methods for creating products and services that are focused on the user. CX incorporates User Centered Design, but is a much more broad discipline.
What is Service Design?
Service design is a process where designers create sustainable solutions and optimal experiences for both customers in unique contexts and any service providers involved. Designers break services into sections and adapt fine-tuned solutions to suit all users’ needs in context—based on actors, location and other factors.
Service design is a design process in which designers are tasked with breaking services into sections to create fine-tuned solutions that suit all users’ needs, providing a stellar user experience.
A human-centered approach to problem solving and innovation which, in the digital product development world, focuses on the needs of people, the possibilities of technology, and the requirements for business success.
Design Thinking
How does Interaction Design differ from CX?
Interaction design focuses on individual touch points that a customer has with a product while CX emphasizes a customer’s entire journey in interacting with an organization and its products.
What is Human Centered Design (HCD)?
Human Centered Design is a problem solving and innovation methodology centered around cultivating empathy for the end users of a product and using that empathy to design a product that meet all their needs in a particular context.