Call Flow & Qualifying
What is a good question to qualify for MDR?
"How are you managing your security?"
"How are you protecting your data?"
What does "MDR" stand for in Dell MDR?
Managed Detection and Response
What's the first step in the incident response process?
Prepare and plan
How does an Anti-Virus work?
An Anti-Virus is deployed on endpoints (like your laptop) and blocks KNOWN bad 'signatures'.
What is the little dot above a lowercase "i" or "j" called?
Tittle
T/F - MDR replaces your anti-virus
False - Security solutions come in layers. MDR is a high level layer than incorporates all security solutions you have in your environment like AV, firewall, etc.
Name one key benefit of using Dell MDR services.
Improved threat detection with Taegis XDR and faster incident response with Dell SOC team.
40hr of active remediation.
Quarterly reviews with MDR team to discuss security and vulnerabilities.
In Dell MDR, what is the role of a Security Operations Center (SOC) analyst during incident response?
Investigating and mitigating security incidents.
Charlie Brown's father was a _______.
Barber
What are the 2 components that make up Dell MDR.
1. Taegis XDR software that proactively 'threat hunts'
2. Dells SOC (Security Operations Team) that monitors your environment 24-7.
What is the service used if ransomware or another serious breach occurs
Emergency Incident Response
Who is the most decorated Olympian of all time?
Michael Phelps
Who was the first U.S. President to be impeached?
Andrew Johnson
Who did the Men's US Olymic Hockey team beat to win the gold in the 1980 Winter Olympics?
Finland