Shop Sites
What site is used for members who live in the state of Washington
What is WellPoint
What system do you use to take the memebers banking info?
What is None we don't take banking info
Covers outpatient medical services such as doctor visits and preventive care
What is a Medicare Part B.
TCPA must be read within blank of the call
What is 2 minutes
What is the last day of annual enrollment
What is December 7th
How many plans can you compare at one time?
What is 3.
What system checks the members balance on grocery or OTC card?
What is Nations Benefits
Billing for a non-covered service
What is Abuse
in the event we are disconnected for any reason, do I have permission to call you back at this number?
PTC/ Permission to Call
A beneficiary is turning 65 and is eligible for Medicare part A and part B they want to enroll in a Medicare Advantage plan for the first time. They have not experienced any qualifying life event . What enrollment period applies
What is ICEP
When you go to a Shop Site what are the 1st two things you enter
What is Zip Code and County
What system is this? "Quote, enroll, renew, track applications, access forms, process renewals, and view commissions—all in one place."
What is Producer Tool Box
The fee Medicare sets as reasonable for a covered medical service.
What is Approved Amount
“Are you interested in discussing Medicare Advantage or Medicare Supplement plans today?”
What is SOA
A beneficiary Moves outside theirs plans service area which type of enrollment period may allow them to change plans.
What is Move SEP or MOV
Which tab will you select to see the Summary of Benefits
What is Plan Documents
You can never change information in Medisys but you can change information in?
What is Compass
The name for a person who has health care insurance through the Medicare or Medicaid program.
What is Beneficiary
Before we get started, I'm required to let you know...
We do not offer every available plan in your area. Any information we provide is limited to the plans we offer. You can visit Medicare.gov or call 1-800Medicare or your local State Health Insurance Program (SHIP) to get more information on all your options. You do not have to provide any health information unless it’s used to determine your eligibility. By speaking with me today, you are under no obligation to enroll, and your Medicare enrollment status will not be impacted, and you will not automatically be enrolled in a plan. Would you like to continue?
What is TMPO
During this period a beneficiary can switch from one Medicare Advantage plan to another or return to Original Medicare .
What is OEP
Which tab allows you to see the full cost a member will pay for Covered Prescriptions once you have picked a plan
What is The Prescriptions Tab
What are the steps in Medisys to view documents?
What is Maintenance, ASM Letters, Letter Reprint
The name for the health problem that you have.
What is Diagnosis
If you have verbal authorization to speak to a members family member how long does that authorization last
What is during that call only
This Sep allows someone who loses Medicaid eligibility to make a Medicare Advantage or part D enrollment change.
What is loss of Medicaid Sep or LCC