Day 1
The main screen where we can access Menu, Quick Access points, and Drawer Panel?
What is Dashboard?
The difference between 'On Us Checks' and 'Transit Checks'
What is On Us checks are drawn from Trustmark accounts; Transit checks are drawn from other banks?
What we utilize to process multiple transactions at once.
What is Money Distribution Session?
The first thing we always have to do before processing any transactions.
What is bring the conductor into session?
ID is required for Withdrawals over what amount?
What is $100?
Name 4 of the 'Other Transactions'
What is Balance Receipt, Bond Redemption, Change Order, Charge Off Look Up, Misc In/Out, Multi - Add Funds, Multi - End Session, or Positive Pay?
Two of four things we've discussed that we can see on the Customer Tab.
What are Basic Customer Details, Accounts, Related Customers, or Event History?
2 types of payment options we learned about.
What are Safe Box payments, Credit Card payments, Mortgage Loan payments, or Bank Loan payments?
Are two types of Overrides.
What is Teller and Supervisor?
This process is defined as "Tapping the edges, so items are aligned evenly"
What is "Jog" or "Jogging"
What we do if a night deposit is out of balance.
What is follow current procedures?
In a single day, a customer does three cash deposits of $3,000, $4,000 and $6,000. This alert will launch during the third transaction.
What is a CTR?
This is a critical end-of-day activity that ensures all transactions are finalized and the branch is ready for the next business day.
What is Branch Settlement?
When processing a Money Order or Official Check, this symbol makes us aware of the required fields.
What is an asterisk?
List the steps to complete a Money Distribution Session.
What is Start Money Distribution Session → Complete all transactions → End Money Distribution Session?