Escrow
SII
Random
Payment/Payoff
Mixed
100
What screen can be used to view the estimated payment amount if the client would like their shortage spread over 60 months?
ANA1/ PROJ
100
Find the pro and step: Can a CSII give authorization to a 3rd party?
Yes, Pro 8277, Step 5
100
What is the largest planet in our solar system?
Jupiter
100
What screen is used to check for the date a bad check stop will be removed?
SAF1
100
When do we begin servicing Planet Home Mortgage loans?
July 7th
200
If a client has an escrow analysis completed 6/17/2026 where will you go to locate the escrow analysis?
ADM
200
Yes or No: Will you run the SII script if the coborrower calls in and provide they won the house in the divorce decree?
No
200
what is this character's name?
Bowser
200
#3008799086 A borrower's payment was rejected via TPOT for being short by $0.01. What type of change caused the payment difference?
Account became escrowed for insurance
200
What screens can be used to view the parcel ID for county taxes?
TAX1 or TAX2
300
6925302986 when was the client's taxes delinquent?
Aug 2023 & Aug 2024
300
Find the pro & Step: SII has access to make changes and adjust recurring payments on account once confirmed?
no, it depends if the borrower is deceased or not (PRO-8277 step 5)
300
Lauryn Hill said if she ruled the world, she'd do what?
Free all my sons
300
#3004143537 The client wants to make 3 monthly payments. Where, what amount, and what will be the current due date?
OTP, October, and $7,251.03
300
#6310143675 what two screens do you use to view any fees on the account? Also, what is the amount of fees on this loan?
Fee1 and DDCH; None
400
#3004143537 Why does this client have a 6763.33 shortage?
The client had multiple insurance paid out in 1 year and did not send refunds to the escrow.
400
A fiduciary calls using an existing third party authorization after a client's death. Is the authorization still valid? If not, what process must be followed?
It becomes void, and the fiduciary must follow the CSII process UNLESS documentation supports EOE.
400
a pizza is cut into 8 slices. If you eat 3 slices, what fraction of the pizza is left?
5/8
400
#3007342540 why is the pmi pro rated amount for the payoff $305.55
Pmi is paid in arears. The payoff quote was ran before we received their pmi payment on June 9th.
400
If a credit dispute was submitted after 3/7 how would the teammate find the credit dispute letter?
Review NOTS screen to confirm 10 days have passed, obtain approval, open CSDOCS
500
#6998906669 on ANA1/LAST screen what is the 38.22 for?
RHS Guarantee Fee
500
Find that alert: If borrower is deceased in what event can we remove a statement suppression in DAH?
Only when a fiduciary or CSII is authorized and requires mailed statements.
500
What is the highest grossing movie of all time?
Avatar
500
What are the requirements for netting escrow? Give pro and step
payoff must be a final payoff quote.
> escrow balance is sufficient to fully pay off the loan.
>Truist refinance requested by teammate
>The client received Low Balance Letter (Pro 7244, Step 6)
500
A _____ is a fixed-rate, second lien option that lets clients borrow funds w/o refinancing their first mortgage. The ______ screen will display the loan type as what? _____
HELoan, Ser1/Loan, 2nd Conv