Services
These programs make up 75% of your service sales.
What are the Focus 7 programs?
This store ranks #1 overall in District 242 for Got Your Back Cards in the month of July.
What is 2030? – with 266 (Nice work Jeff)
These two values are considered favorable on the Rate a Bay report.
What are 4 and 5 star ratings?
Does it make "cents" to have this product here, we haven't sold any in 2 weeks. Let's change it.
What is, If it don't make dollars, it don't make sense.
60 total homer awards (after 5 platinum cycles)
What is the number of Home awards does it take to get to Diamond status?
This group visits the home to measure for a flooring project?
Who is HDMS?
This many stores in District 242 are currently over 180 days safe.
What is 4? – 1936, 1909, 2001, 1935 (Nice Work)
I'm executing pack down, decontamination, display verification and POG validation. I'm laser focused on this MET task.
What is General Service?
You had a great first half, those same tactics might not be the keys to winning the second half. Somethings got to be different.
What is "What got you here, wont get you there"?
Ace, Mark, Maddie, Jake.
Who are Dawn's Family?
This process helps ensure customers understand expectations, pricing, timelines and next steps before kitchen and bath installation begins.
What is the sales consultation process?
These 2 stores rank #1 overall in District 242 for Ops Shrink Exec Score - at 83% HTD thru FW26.
What is 2030 and 1955?
Hurry up... I need to submit the order by 2pm on the order date for this extremely profitable product.
What is Crown Bolt?
Going from bad to good is easy. The best leaders are moving from _____ to ______.
What is "Good to Great"?
From the SM Success Profile, what capability creates a culture of motivation and drive to help one another and the organization achieve their goals through empowerment, recognition, and demonstration of our core values.
What is Drives Engagement?
This acronym tracks service levels for our service providers rated by customers.
What does IVOC?
The company implemented safety focus programs to ensure we are delivering a safe environment for everyone. How many safety focus stores do we have in D242?
What is ZERO!!!
These actions are crucial if I am going to maintain POF integrity.
What are Analyze, Review, and Train.
Recognize great behaviors, maybe they will keep happening.
What is "What we reward, gets repeated".
This process allows you the ability to begin a conversation to accommodate an associate.
What is the IAP (interactive accommodation process, possible FMLA / Intermittent leave needed)?
This is D242 #1 Service Program.
What is HVAC - ($2M)
Safety will need more than just Me & you to create a true safety culture, Safety will take this acronym.
(Give the acronym meaning)
What is EveryONE
O-Overexertion
N- New Hires
E- Equipment
MEA"S are directed to look at these four overhead spaces when working PD/PSA?
What is Above, left, right and behind.
Are we making plan or missing, are we comping or not? Only these people will know.
What is Winners keep score?
-Talent Pipeline- 3 deep all levels
-PACE Q3 Quality / timely
-VOA Engagement Action Plans continued Monthly
What are D242 2nd half HR focuses?