Back To Starbucks
This is what happens after your place the label on a cup
What is marking the cup (or writing on the cup)?
This tool goes digital on Feb 20th
What is the SPA tool?
This is a new Spring drink
What is the Iced Cherry Chai or Iced Energy Tropical Peach and Blueberry Lemonade
The participants & frequency of coffee & espresso quality tastings
Who are all baristas on the shift and when is three times a day?
This is a visual indicator to change sanitizer
What is when the sanitizer is cloudy?
This drink will be order by DM+ partners in store
What is a caramel macchiato?
This is the new way to clean gaskets
What is to wipe gaskets with a towel saturated in sanitizer solution?
Customers can receive one complementary packet with the purchase of any hot breakfast item while supplies last
What is the truff hot sauce
This is how a partner beverage must be consumed while working in a store
What is in a personal cup or for here ware?
This is marked on your schedules as part of your CSR system
What are Clean Plays?
This is an indicator to replace the milks on condiment bar
What is the temperature being out of range?
This goes live on 2/21 after being delayed
What is Automatic Borrowing across districts in Shift Marketplace?
These are the coffees being released with Spring launch
What is/are the Sunsera Blend™ & Anniversary Blend
What are tall hot or iced brewed coffee?
These are present in each Fridge & Freezer in your store
What are thermometers?
This is the beverage build for a hot grande caramel macchiato following beverage routine
What are:
1) Label cup and mark with sharpie
2) Queue 2 shots in shot glass
3) Add 3 pumps of vanilla in cup
4) Steam & groom milk (routine)
5) Pour milk into cup
6) Add shots (in the center)
7) Finish - Caramel cross hatch (7,7,2)?
These are the updates that help keep stores clean, well maintained and safe.
What are
Contactless Thermometers:
Chemical Concentration Updates:
Mighty Mini Mats:
Refrigerator & Freezer Gaskets
This is the name of the featured artist
Who is Misha Tyutyunik?
These are the three drinks released on 2/4
What are the blackberry sage, the chocolate hazelnut cookie cold brew & chocolate covered strawberry cream frap?
These are two examples of a visual indicator to replace your small-wares
What is visible discoloration, build-up, item is chipped or cracked?
This is the order of the 5 key moments of back to Starbucks
What is
1. smile and a warm greeting
2. Offer for here ware
3. Highlight beverage craft/cup writing & delight customers
4.Direct handoff in cafe & coffee served at POS
5. Clean and stocked condiment bar
These are the four global Starbucks standards
What are:
Customer Standard
Coffeehouse Standard
Craft Standard
Partner Standard
This is the USB size for updating your vertica or oven
What is 4gb-32gb only?
Name the 13 metrics that make up the wins file
What are:
Turnover
HPP Barista
HPP SSV
Scheduled vs preferred
Shift completion
MOP Downtime
Peak OTW
AvE
Count Completion
Food Safety
Sales Comp
NC vs Budget
Training vs Budget
The three categories for food safety assessments and what they mean
What are:
-Celebrate – 0 Critical AND 0-2 Majors
-Watch – Up to 2 Critical OR 3-4 Majors.
-Support - >2 Critical OR >4 Majors.