Listening Definitions
The art of showing back your coachee the same message you have received
What is reflecting?
Matching coach's choice of language to coachees
What is alignment?
The 5 wives
What is who, what, why, when, and where?
Looking into these is an invitation to connect
What are eyes?
Reform and restate coachee's message
What is paraphrasing?
Pace, tone, expression, rhythm, cadence, and timing for example
What is delivery?
The husband
What is how?
Tapping fingers, excessive nodding, and eye-rolling
What are distracting gestures?
These questions get to the heart of the matter
What are clarifying questions?
Language that is free of presumptions and judgments, and is non-manipulative.
What is clean language?
Wife seldom to be used.
What is why?
Percentage of time a coach should listen
What is 80%
Anagram for listen
What is silent?
Figures of speech that rely on likeness between apparently unrelated subjects
What are metaphors?
The most useful and common wife
What is what?
Matching this allows the coachee to know you are present
What is tone of voice?
Helping coachees share and achieve more focus
What is prompting?
Suggestive questions
What are Quegestions?
Present state > future state > desired outcome
What is a shift?
A coach should modulate this to demonstrate connection with the coachee
What is volume?