How we do business
1983
What is The year Costco opened its first warehouse.
Detail Oriented, Organized Planner, Effective Communicator, and a problem solver. These are all examples of being a great…
What is a leader?
These three items are part of your Supervisor Toolbox
What is Annual reviews, progress reviews, Daily coaching & Feedback
Something you want to be known to have when communicating with coworkers online
What is Email etiquette
Supervisors/managers use this process to work through differences and keep collaboration on track when conflict arises.
What is Conflict Resolution
To continually provide our members with quality goods and services at the lowest possible prices.
What is Our Mission Statement?
To be a great leader, you must never stop this.
What is teaching?
Information can be given dissipated in this manner to large or small groups.
What is splinter meetings
What a Supervisor/Manager can be known doing if they are frustrated ordering their employees around?
What is Barking Supervisor/Manager
We emphasize this kind of communication among teams to avoid misunderstanding
What is Open communication
1. Obey the law
2. Take care of our members
3. Take care of our employees
4. Respect out suppliers
5. Rewards our shareholders
What is Our Code of Ethics?
This is a term used to describe what you can’t see in a person from appearance. Rather, it’s about their background.
What is the iceberg?
These Metrics are often tracked to help measure an individuals performance.
What are key performance indicators
This can occur when a message is interrupted from a sender to the receiver
What is Noise
This Acronym stands for Goals, Roles, Information, and People
What is A GRIP
1. The Right Merchandise
2. The Right Place
3. The Right Time
4. The Right Quantity
5. The Right Condition
6. The Right Price
What is the six rights of merchandising?
We want to train these individuals to create engagement opportunities.
Who is our employee?
Log & Talks Aswell as Counseling notices are not intended for punishment but rather..
What is Improvement!!
These are the 4 communication styles, Often referred to as BEST.
What is Bold, Expressive, Sympathetic, Technical
This structured planning model, includes steps like goal setting, strategy development, and evaluation.
What is Rothman work plan
A story that describes the lengths Costco has gone to improve quality to one of its staple products.
What is the Salmon Story
SMART is the acronym for the goals of a leader.
What is specific, measurable, achievable, results-oriented, and time-sensitive?
To Ensure that Managing Staff are aligned with company goals, Costco Promotes from within and offers this structured method of developing talent
What is A leadership Development program
Something you show people when you feel what they say
What is empathy
"none of us is as smart as all of us" was said by this GM
who is Reggie Richards