Internal Skill Builder
How many days is best practice to close an internal case?
14 days
What is a Merchandise theft internal case mean?
Theft of merchandise that results in stock shortage where an apprehension is made by a Target team member or law enforcement on Target property.
What is a BFCM plan and why do we do it?
Black Friday Crowd Management Plan. To ensure the team and guest are safe during a busy shopping holiday.
What is the best-selling snack food in movie theaters?
Popcorn
In Monsters, Inc., what is the little girl’s nickname given by Sulley?
Boo
Who is apart of the HRCL approval process
APBP and HRBP
Does Stalking require a CEE?
No
How does a TM receive AP rewards?
TM gives a tip on an internal case that gets closed or a external subject of a case value of $1k or more. TM receives a $100 GC.
What kind of cheese is traditionally used on a classic Margherita pizza?
Mozzarella cheese
In The Lion King, what is the name of Simba’s uncle who wants to take over the Pride Lands?
Scar
Besides the date/time, witness name, interview location, what other 4 things are needed in the case narrative?
What is the description of the conversation, documentation presented and signed, who completed the term and LE if applicable
What does food consumption mean?
Team member consumes or passes food, where the food is never paid for.
What are the 5 steps required to make an app?
Observation, Selection, concealment, failure to pay, exit
In Toy Story, what is the name of the space-themed restaurant where Buzz and Woody sneak into a delivery truck?
Pizza Planet
Which Disney villain is obsessed with getting a spotted fur coat made from puppies?
Cruella de Vil (101 Dalmatians)
What is required in the evidence locker?
What is HRCL, signed admission statement, witness notes and Trespass order if applicable.
What is the difference between skip scanning and passing?
Skip Scan is the person uses self-checkout but pretends to scan items without actually doing it. Whereas a person either manipulates or colludes with a TM in order to move merchandise across the check lanes without paying for it.
How do you make a SCO app?
SCO Pause and speak through what we would do now
What is Homer Simpson’s favorite type of snack?
A donut. Specifically, a pink frosted one with sprinkles.
Which Disney princess has a raccoon as a sidekick?
Pocahontas (Meeko is the racoon's name)
When do you initiate an internal investigation?
What is a promising lead, evidence a TM caused an intentional loss, Investigation of potential theft but not completed in a single shift or an investigation of potential theft that will require additional planning, complex tactics or need additional partners.
What's the difference between a Robbery and Burglary
Robbery: Stealing from a person using force or threats.
Burglary: Breaking into a place to commit a crime, usually without confronting anyone.
What are the 4 out of the 5 POS Scams?
1. Shortchange
2. Cash office cash removal
3. Gift card Scam
4. Cash out/K1 scam
5. Cash out self-ringing
Which U.S. state is home to the first McDonald's restaurant?
California
In Beauty and the Beast, what enchanted object shows Belle whatever she wishes to see?
The Magic Mirror.